Digitalisation World

Observability offers a path to true IT optimisation

Published in AI Digital Business IT Management + Service

Stéphane Estevez, EMEA Director of Product Marketing, Observability & IT Markets at Splunk, discusses the findings of the company’s ‘State of Observability 2022’ report. He outlines the three different stages of the observability journey, the main reasons why organisations adopt observability solutions and the main benefits of doing so. He ends up with some key observability recommendations.

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Park Place Technologies expands its data centre expertise

Published in AI DC Facilities + Colo Infrastructure + Asset Management IT Management + Service

Park Place Technologies has been on quite some journey, as the company has grown from its core Third Party Maintenance focus to today’s data centre network optimisation specialist organisation. Ian Shearer, Managing Director, APAC & EMEA, Park Place Technologies, discusses recent developments at the company, which include several acquisitions, technical solution and professional services innovations.

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Ydentic platform offers ‘simple’ IT management

Published in IT Management + Service

Jorn Wittendorp, Founder and CEO of Ydentic, explains how the company’s platform helps MSPs and their customers to optimise the management of workplaces, accounts, access rights and passwords from one, central location. The company is expanding from its Netherlands base, looking to develop partners in Germany, the UK and the Nordics.

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Making the most of IT management - NinjaRMM

Published in AIOps IT Management + Service Networking

Andre Schindler, General Manager EMEA at NinjaRMM, provides an update on recent technology and business developments at the remote monitoring and management solutions vendor.

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The Channel – delivering technology choice and expertise

Published in AIOps IT Management + Service

Jeff McCullough, Vice President of Global Channel Sales at Park Place Technologies, talks through the many opportunities available to the Channel, as end users are looking for a combination of technology choice and expertise in today’s hybrid world. Jeff also outlines the company’s Discover, Monitor, Support, Optimise (DMSO) solution, including the recent launch of the Uptime Partner Portal, alongside the partner-focused Uptime Program.

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Value Stream Management – an emerging discipline

Published in DevOps IT Management + Service

DW talks to Helen Beal, Chair of the newly-formed Value Stream Management Consortium – covering the aims and objectives of the organisation, alongside the benefits of VSM and its place in the overall IT ecosystem.

Observability offers a path to true IT optimisation

Digitalisation World talks to Paessler about the challenges IT admins face during COVID-19 pandemic

DW talks with Martin Hodgson, Head of UK and Ireland – Paessler AG, about the challenges IT admins face as the coronavirus pandemic forces many of us to work remotely, from home.

AIOps helps US Bank increase automation across the tool chain

Learn how AIOps will help US Bank increase automation across the tool chain by analyzing large, monitoring-driven data sets. US Bank shares how they have so much data to get through that the root cause correlation is a large part of the bank’s triage process today. With the help of automation, US Bank envisions that the resolution side will be more effective, delivering better up time and improving customer experience.

TrueSight: Continuous Cost Optimisation

See how you can easily keep your cloud and on premises IT costs under control.

Data centre sustainability - Part 1

How do you balance ever-growing demands of digital consumers with the need to ensure that data centres are not just energy efficient, but focus on making a very real difference when it comes to the environment? DCS talks with Marc Garner, Vice President of Schneider Electric's Secure Power Division in the UK and Ireland.

A liquid asset at the edge

Digitalisation World talks with David Craig, CEO of Iceotope, about the data centre and wider IT challenges which have led to the development of the ku:l micro data centre, which features a liquid-cooled chassis.

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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service

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