NEWS
How IT services can play a pivotal role in reducing carbon emissions

COP26 reinforced the need for society to reduce carbon emissions and be more eco-conscious. If we are to meet the targets set out by governments and organisations, tangible actions must take place. The UK has committed to reaching net zero by 2050, a challenging prospect that requires all levels of society to play their part. Business and industry’s energy consumption is an area that can be vastly improved when it comes to reducing carbon emissions. Scott Davidson, managing director at ISN Solutions, a corporate IT managed services provider with more than 20 years’ experience of partnering with energy companies, looks at how harnessing the latest technological innovations and practices can help energy companies navigate the energy transition.

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NEWS
The revolution in IT service management is a big bonus for boardrooms

Powerful new allies have emerged for boardrooms looking to streamline IT service management and reduce costs. By Mark Twomey, CEO, Xcession.

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NEWS
Transforming enterprise system moinitoring

Adding new monitored elements is a long and complicated process. Even the most highly trained and experienced teams find it difficult to sustain consistent observation and service levels across the SAP installation with its accompanying dissimilar system elements. By Heiko Mannherz, Chief Innovation Officer, Avantra.

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The future of service management in the DevOps era

An open, collaborative platform enables teams to scale operations quickly and ensure the organisations’ critical services are always on and operating at high velocity. By Gary Blower, Solutions Architect, Clearvision

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Employee wellbeing and Covid-19: Driving automation within IT support services

The unprecedented impact Covid-19 has had on everyone is well documented, and as the world grapples to find a sense of normality despite the ever-changing circumstances, businesses face the responsibility of protecting employees in this unfamiliar new normal. By Kevin Turner, Digital Workplace Strategy Lead, EMEA, Unisys.

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NEWS
Avoid the double whammy of high costs and ineffective implementation in ITSM

IT efficiency remains a major objective for enterprises in every sector, all too-frequently undermined by costly or ineffectual implementation of ITSM solutions. Yet ITSM is critical to the future. By Mark Twomey, CEO, Xcession.

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NEWS
How to avoid compliance fines through automation and better people processes

The number of regulatory standards and security best practices infrastructure teams have to comply with, and the associated penalties for not doing so, are no laughing matter. By Jonny Stewart, Principal Product Manager, Puppet.

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NEWS
Business as usual: keeping software up to scratch wherever your team is

The world is currently in the midst of the unknown. The COVID-19 pandemic has led to one of the biggest mass lockdowns in living memory, and to keep as many people safe from the virus as possible, many businesses have turned to remote working to enable staff to stay at home. However, remote working suits some job roles better than others. In the software development world, teams need to be in constant contact to coordinate their work, and project leads need to have full visibility of what everyone is working on. By Jeff Keyes, VP of Product at Plutora.

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NEWS
Why managing application performance in the cloud is vital

In the digital era, it's now easier than ever to support a remote workforce as so many applications are moving to the cloud. Applications such as Office 365 are ensuring that employees can work from anywhere, which is especially important in the current environment, but this also raises issues for IT managers. By Kathie Lyons, EVP & GM of ParkView at Park Place Technologies.

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NEWS
Efficient monitoring: how to realise a return on investment from container use

Containerised applications are fast becoming an established fact in the IT infrastructure of global organisations. By John Rakowski, vice president of strategy at LogicMonitor.

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NEWS
People, Applications & IT: The Trifecta of Modernisation Resilience Planning

By John Young, Solution Architecture and Engineering, Sungard Availability Services.

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NEWS
Seven learnings for delivering digital experiences through application performance monitoring

Digital transformation has seen application teams embrace a broad range of new technologies and associated approaches, from mobile first to cloud-native architecture. These deliver greater agility; end-user focus and more innovation than ever before. They also create significant volumes of complex data. By Conor Molloy, Senior Vice President at Riverbed Aternity International Division at Riverbed Technology.

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NEWS
DataOps: A crash course

Data is the lifeblood of software development — and the biggest hurdle. Yet, far too many companies often address these hurdles last, and usually, not very effectively either. The hard truth is that you can’t achieve the “nirvana state” of Continuous Integration and Continuous Delivery (CI/CD) without first automating data delivery. Figuring out how to keep your software pipeline constantly flowing with a fresh supply of high-quality, up-to-date data is crucial. By Matthew Yew, Senior Director of Product Marketing at Delphix.

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Videos

Chair of the Data Centre Alliance’s Thermal Management Special Interest Group (SIG), Jon Summers, looks at some of the topics and technologies under scrutiny as the current sustainability focus turns up the heat on the data centre sector to improve its environmental performance. Liquid cooling, legacy data centres, the PUE metric, geography and climate, waste heat reuse and the role of AI are all covered during the discussion.
Michael Queenan, Co-Founder and CEO of Nephos Technologies, explains the importance of understanding the whole data stack – the storage and the governance as well as the analytics – in order to turn the raw data into valuable, actionable information. Michael also details how his company is helping customers on their ‘data literacy’ journey, most recently with the introduction of a Data Governance as a Service solution.
Mike West, CEO of Digital Infrastructure Advisors Ltd (DIAL), outlines the company’s comprehensive data centre service – business advice, legal services, technical and design – alongside what he believes is an overdue, major focus on cybersecurity. In simple terms, Mike thinks that there needs to be more industry-wide understanding and planning around ‘what happens if a data centre goes down thanks to a cyber attack’.
Richard Clifford, Head of Innovation at Keysource, talks through some of the company’s recent customer success stories, its new cybersecurity focus, and goes on to provide some great insights into the data centre sustainability debate – with Scope 3 emissions and supply chain collaboration a major focus, alongside hybrid cooling and the edge. Richard also suggests that it might be time to move beyond the PUE metric as a measure of data centre energy efficiency.

News

Connects more than 15 systems to create a single view of the customer.
BT and Rackspace Technology have formed a partnership agreement to transform BT’s multinational customers’ cloud services.
New services, capabilities, and efficiencies for the research and education community that accelerate scientific collaboration at a global scale.
VMware has formed an agreement with BT, a leading global communications services provider, to offer multinational customers more choice and flexibility in how they embrace a cloud-first approach to networking, security, and edge computing.