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Strategies for MSP growth and success

Gary Pica, Founder, TruMethods, a Kaseya Company, discusses the findings of Kaseya’s 2025 State of the MSP Industry Look Ahead: Trends, Growth and Strategies for Success report. While MSPs have many opportunities to increase their profitability thanks to solutions focusing on cybersecurity, reducing complexity, automation and AI and cloud, alongside maximising managed services and co-managed IT services, a majority of them have perhaps yet to understand how best to achieve the balance required between educating their customers and selling to them.

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Shaping the future of cybersecurity through channel excellence

Craig Patterson, recently appointed Global Channel Chief at Exabeam, discusses his new role as he leads will lead efforts to drive innovation and collaboration within the channel ecosystem, enhance go-to-market strategies, and expand the company's footprint through strategic partnerships. Craig is joined by James Anderson, VP International Channels at Exabeam, to discuss the company’s recent technology announcements and the growing AI security challenge – and how Exabeam’s security analytics and SIEM solutions can help organisations to develop a Zero Trust for AI strategy.

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Empowering channel partners to elevate their customers’ cyber resilience and profitability

Larry Meador, recently appointed Channel Chief at Cavelo – focused on attack surface management for MSPs, explains how his work with the company as an advisor persuaded him of the ‘incredible potential of the team and the platform’. Larry is looking forward to helping Cavelo continue to deliver innovative technology and best-in-class customer service – working as a true partner to MSPs and MSSPs, helping them grow their businesses and delivering unmatched data insights that transform how they support their customers.

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DCS talks to ToffeeX at TechExGlobal 2025

In this video, DCS talks to ToffeeX at TechExGlobal 2025.

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DCS talks to Barbara at TechExGlobal 2025

In this video, DCS talks to Barbara at TechExGlobal 2025.

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DCS talks to Edge Impulse at TechExGlobal 2025

In this video, DCS talks to Edge Impulse at TechExGlobal 2025.

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DCS talks to Nasuni at TechExGlobal 2025

In this video, DCS talks to Nasuni at TechExGlobal 2025.

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Remote managed services from the MSPs’ MSP

Richard Eglon, CMO at Nebula, discusses the ways in which subscription-based and consumption-based services complement each other – before explaining the company’s new Channel Service to MSPs and resellers alike that provides remote managed services in terms of Level 3 technical resource that MSPs can dovetail into their own service proposition. Additionally, Richard explains how Nebula is helping MSPs who are finding it increasingly difficult to absorb the associated costs of their teams as well as other new costs, by providing consumption-based remote and onsite resource that MSPs can use from a Pay As You Go perspective.

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Empowering SMEs with AI

Vicky Critchley, CEO of Truly SMB, explains how this recently launched, forward-thinking tech company is on a mission to help small and medium-sized businesses (SMBs) harness the power of cutting-edge artificial intelligence (AI) technology. By delivering practical, accessible solutions tailored to the needs of their clients, Truly SMB aims to close the gap between SMBs and the tools they need to compete in a fast-changing digital economy.

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Passionate about patch management, RMM and MDM

Jonathan Crowe, Director of Community at NinjaOne, introduces the company - its RMM and MDM solutions, the recently introduced Patch Intelligence AI for Patch Management feature, how NinjaOne helps MSPs to stand out in a busy Channel marketplace and finishes with some hints as to what innovations are on their way for 2025.

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Monica - the MSPs' AI SuperCompanion

Arvind Parthiban, CEO and Co-founder of SuperOps, discusses the recent launch of Monica, an AI-powered SuperCompanion designed specifically for MSPs. Arvind explains that Monica is ‘not just another’ AI chatbot—as an AI SuperCompanion she elevates MSP productivity, boosts profitability, and enhances efficiencies through personalized and hyper-contextualized insights and solutions.

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Inevidesk expands VDI channel partner ecosystem

Tim Whiteley, Cofounder of Inevidesk, has added three new partners to its channel partner programme, as part of its commitment to bringing the benefits of virtual desktop infrastructure (VDI) to the widest possible range of organisations and users, from office workers to those with the highest graphical demands. By challenging the limitations of traditional public cloud and big tech offerings, Inevidesk enables its partners to offer high-performance VDI at an accessible price point.

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Evolution or revolution - time for MSPs to decide?

Jason Kemsley, Chief Revenue Officer and Co-Founder, Uptime, discusses the recent UptimeLIVE event, which delivered practical recommendations to help MSPs break through existing growth barriers, moving beyond technical expertise to explore the foundational skills and business acumen needed to excel in today’s market. Jason explains the Emerging MSP model: a new type of Managed Service Provider that outsources operations to accelerate growth and scalability, focuses on the future for IT helpdesks and has some words of wisdom to offer when it comes to AI.

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POPX helps MSPs to unlock the full potential of the ServiceNow platform

Andy Venables, Chief Technology Officer & Co-Founder of POPX, discusses some of the challenges facing MSPs today, including providing a modern or digital service desk experience, managing service delivery in today’s highly complex IT environment and accessing the integration support required when acquiring other Channel organisations. Andy also explains how POPX adds significant value and support to MSPs who are wanting to access the full potential of the highly regarded ServiceNow platform.

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The pill(a)r approach underpinning OpenText’s cybersecurity success

Steven Wood, Director, Solution Consulting (EMEA), OpenText Cybersecurity, discusses the results of the company’s recent Cybersecurity Global Managed Security survey, with AI, automation and integration very much in focus; before explaining how the company’s Pillr acquisition and its focus on key cyber resilience pillars is delivering a first class, composable cybersecurity platform for MSPs and MSSPs alike.

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News

Versa 'redefines' SASE

Versa has announced the general commercial availability of Versa Sovereign SASE™, uniquely allowing enterprises, governments, and service providers to deploy customized networking and security services...

Fortinet evolves FortiAnalyzer

FortiAnalyzer leverages a unified data lake, FortiGuard Labs threat intelligence, and AI-driven capabilities to empower midsize enterprises with accelerated threat hunting and incident response.

Vultr deploys AMD Instinct MI325X GPUs

Industry-first availability for AMD inference-optimised GPUs to build and scale AI-native applications.

SolarWinds announces winners of 2025 EMEA Partner Awards

SolarWinds has shared the winners of its 2025 EMEA Partner Awards. The awards recognise the impressive growth and dedication within the distribution and reseller partner community over the past year.

Expert Opinions

Making sense of AI compliance from an MSP perspective

By Mike Graham, Head of Partnerships, ISMS.online.

How automation is revolutionising MSP service delivery

By Andy Venables, CTO and co-founder, POPX.

5 ways financial institutions can stay compliant with DORA and build operational resilience

By Andy French, Director of Product Marketing at Object First.

Why Managed Services Are the Key to Meeting Modern Expectations

Empower Customer-Centric Success with Managed Services.

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