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Unlocking the power of Industrial AI

Michelle Buckingham, VP of Channel at IFS, discusses the company’s recent acquisition of TheLoops and its recent collaboration with TomTom before explaining how IFS is building a digital-first partner ecosystem, enabling channel partners to deliver AI-driven customer value.

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Overcoming complexity - the global payments platform opportunity

Gina Archbold, Channel Business Manager at BlueSnap, provides an update on the company’s Partner Program - explaining how the BlueSnap global payment orchestration platform provides an integrated, single solution to address the intricacies of global payments as many end users continue to struggle with multiple, legacy solutions. With BlueSnap’s comprehensive support, the ultimate objective is to enable the channel to become global payment experts.

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How to become a high growth MSP

Chase Doelling, Principal Strategist & Director at JumpCloud, discusses the company’s recent 2025 MSP Performance Report which looks at the challenges and opportunities for MSPs - outlining a strategic roadmap to sustainable growth, highlighting AI adoption, vendor flexibility, and streamlined SaaS management as critical factors.

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How to survive M&A mayhem and drive MSP growth

Andy Venables, CEO at MSP platform, POPX, discusses the opportunities and challenges of mergers and acquisitions in the Managed Service Provider (MSP) space. On paper, the strategy is simple: buy, integrate, grow. But in practice, the post-acquisition reality is far more complex – and often far messier. A growing number of MSPs are struggling to meet the growth expectations of their investors. While the allure of rapid expansion is strong, MSPs without a clear operational strategy and the right technology, people, and processes to underpin it often find themselves in the chaos of M&A mayhem.

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Omega Systems aims to achieve alpha MS(S)P status

Ben Tercha, COO at Omega Systems, explains how the company’s recently announced partnership with Revelstoke Capital Partners underscores the growing demand for robust IT security solutions as businesses face escalating risks - with plans afoot to expand geographically, enhance Omega Systems’ security and compliance technology portfolio, to make further acquisitions and to continue to develop its regulated industries expertise.

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Network Group’s three-year growth strategy focuses on education, collaboration and benchmarking

Peter Strahan, Member Director at Network Group, the peer-to-peer community group for IT resellers and managed service providers, provides an update on the organisation’s activities, covering the recent appointment of Jenny Langelaan as Business Development Manager to support an ambitious three-year growth strategy designed to further enhance the member experience through targeted educational and event content, benchmarking opportunities and wider outreach. In addition, the development of structured peer groups will facilitate deeper collaboration and information sharing amongst the community’s members.

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Paessler launches dedicated MSP program

Edward Knight, MSP Director at Paessler, explains how the leading provider of IT and IoT monitoring solutions, has launched its first-ever dedicated Managed Service Provider (MSP) program, designed to help MSPs grow their businesses through a scalable, predictable, and profitable model. The new MSP Program is structured to provide maximum flexibility and collaboration for partners, ensuring they can leverage Paessler's monitoring expertise while delivering value-added services to their customers. Key benefits of the program include: flexible licensing model; service-led model; enhanced collaboration; co-marketing investment; listing & promotion; and dedicated sales resources.

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Omnissa launches new Partner Program

Renu Upadhyay, SVP & CMO, Omnissa, talks through the newly launched Omnissa Partner Program, a reimagined program designed to accelerate partner growth, provide a clear path to success and make it easier to do business with Omnissa. As part of its evolution as an independent company, Omnissa built the program with direct partner input, featuring a simplified three-tier system, a clear performance-based progression framework, enhanced incentives and rewards, and robust enablement uniquely tailored to partners’ business models.

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DEI matters more than ever - in the IT industry and beyond

Liz Blackman, Chief Marketing Officer at Avantra, discusses the continuing importance of DEI, despite some recent ‘push back’, explaining the importance of women's perspectives in creating balanced leadership teams, how diverse viewpoints lead to better solutions and innovation in technology, the responsibility of current women leaders in challenging stereotypes for future generations and some practical approaches to creating more equitable environments in male-dominated industries.

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ALE continues to innovate with ALIE chatbot and Private 5G solution launches

Chris Derham, Business Development Director – Networks, Alcatel-Lucent Enterprise, discusses the company’s innovative generative AI chatbot, ALIE, which is available on a global scale for use by channel partners and employees. Since implementing ALIE, ALE has seen a 50% reduction in the number of calls to support agents, showing that channel partners are able to resolve a significant number of issues through the chatbot. Chris also covers ALE’s newly launched Private 5G solution powered by Celona and the recent tie-up between ALE and Westcoast.

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GenAI momentum drives new era of application and infrastructure modernisation

Lee Caswell, SVP, Product and Solutions Marketing at Nutanix, discusses the findings of its seventh annual Enterprise Cloud Index (ECI) survey and research report, which measures global enterprise progress with cloud adoption. This year's report sheds light on Generative Artificial Intelligence (GenAI) adoption, investment priorities, and benefits along with key challenges organisations face to meet the demands of these emerging workloads.

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WOMEN IN IT – Jenny Briant, Academy Operations Director, Ten10 Academy

Jenny Briant, Academy Operations Director at the Ten10 Academy, shares valuable insights on empowering women in tech and promoting inclusive workplaces – including building a career in tech without a traditional tech background; the importance of DEI representation in AI and tech leadership; AI in recruitment: the need for human oversight; empowering women and Gen Z in tech; and just why a well-crafted DEI strategy can bring so many benefits to an organisation when it comes to both employee and customer interactions.

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Logpoint plans to lead on European threat detection

Frank Koelmel, CRO at Logpoint, discusses the new partner program which sees the company amplifying its strategic focus on Managed Security Service Providers (MSSPs), opening opportunities for MSSPs to generate pipeline and go to market with new services. In particular, the new program helps MSSPs with business development, reliable detection technology, uplevelled expertise and elevated market value.

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Fivetran’s enhanced Partner Program targets AI-focused data infrastructure opportunities

Tony Kelly, Director of Alliances, EMEA at Fivetran, explains what Fivetran’s enhanced partner programme means – higher incentives via the four partner tiers, deeper go to market collaboration and expanded technical enablement - and discusses how the ecosystem is collaborating to help businesses unify data in the cloud, modernise their infrastructure and power AI-driven decision-making.

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Extreme Networks’ Platform ONE delivers consumption-based billing model for MSPs

Dan Dulac, Extreme Networks’ VP of Solutions Strategy, discusses the recently launched Extreme Platform ONE™ for Managed Service Providers (MSPs). Built on a unique AI-driven multi-tenant architecture, consumption-based billing, and poolable licensing, the new solution is designed to deliver unmatched flexibility, simplicity, and cost savings, enabling MSPs to manage customers at scale.

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News

Gareth Jones returns to lead EMEA Capital Markets Data Centre division.
Cyware has released new research revealing that a majority see the importance of having a Threat Intelligence Program and have started a Program.
EMCOR UK has launched a Data Centre Operations solution covering the full lifecycle of data centre operations, spanning design, build, management and maintenance.
From today, Cubbit’s storage technology is deployed and available across Rai Way’s edge data centres, enabling customers to rely on highly secure infrastructure — even in remote or low-connectivity areas.

Expert Opinions

By Eric Herzog, CMO at Infinidat.
By Sebastian Murphy, Technical Director - Data Centers EMEA, blu-3, Shaheed Salie, Technical Manager, blu-3, and Warren McTackett, blu-3.
By Scott McKinnon, Chief Security Officer, UK&I at Palo Alto Networks.
By Laurent Doguin, Director, Developer Relations & Strategy, Couchbase.