NEWS

IT Service Management enhances productivity, innovation & IT outcomes

SolarWinds has released a report on the positive impacts of IT Service Management (ITSM) on improving IT outcomes, service delivery, and employee satisfaction.

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BLOG

MLOps and LLMOps – How do they differ?

By Aleksandra Sidorowicz, Machine Learning Engineer at Future Processing.

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NEWS

Generative AI dramatically enhances value through connected Digital Ops

BMC embeds GPT across AI-driven service and operations management portfolio.

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NEWS

Paessler AG acquires Swiss technology company ITPS AG

Paessler AG announces the successful acquisition of ITPS Group, with subsidiaries in Switzerland, the Czech Republic, and Romania as well as business activities in India. This strategic development comes in the run-up to IT-SA 2023 and marks another step in Paessler's ambition to offer its customers a diversified range of individual features for any infrastructure and monitoring objective.

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NEWS

TeamViewer and Ivanti join forces

Ivanti Neurons for MDM to be integrated into TeamViewer’s existing Remote Monitoring and Management offering.

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NEWS

ServiceNow launches Now Assist

Available in the Now Platform Vancouver release, Now Assist integrates generative AI designed to accelerate productivity, improve experiences, and increase agility.

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ConnectWise to use industry-leading benchmarking data for best practices to help TSPs drive their...
This year's VMware State of Observability report notes an increase in organizations recognizing the...
To solve for rising IT costs, IT and finance leaders collaborate to scrutinise technology spend and...
Opens new Glasgow office and announces customer momentum amid company’s strongest quarter ever...
COMPAREX SAM2GO NextGen helps organisations discover, obtain, manage and optimise their SaaS...
Supports more than 1,000 voice, video, and business data applications with the ability to...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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