With Freshservice, The Crown Office and Procurator Fiscal Service now has an 86% “excellent” CSAT score and has seen an over 12% SLA improvement in just six months.
Read MoreDrata has introduced its Third-Party Risk Management (TPRM) offering, empowering customers to identify, evaluate, and monitor third-party risks in one centralized and integrated platform.
Read MoreLansweeper, provider of the IT asset management solution of the same name, has announced its new partnership with TeamViewer.
Read MoreServiceNow Platform and full suite of solutions to be available as a SaaS offering powered by AWS.
Read MoreThe new Centreon 23.10 release supports Raspberry Pi, confirming Centreon's position at the...
Read MoreNew business metrics for Cisco Cloud Observability enable customers to significantly enhance...
Read MoreLM Envision extends essential capabilities for teams to scale cloud deployments, deliver high...
Read MoreFull-Stack Observability ecosystem helps customers fulfill their specific observability needs...
Read MoreControlUp IT Service Management Connector delivers efficiency, automation, and cost reduction for...
Read MoreKaseya continues its momentum after the announcement of several new capabilities at its sold-out...
Read MoreIT leaders seek to consolidate support and services into a single vendor to achieve greater...
Read MorePark Place Technologies has appointed Ian Anderson as Senior Director, Channel Sales, EMEA.
Read MorePark Place Technologies has acquired Xuper Limited, an IT solutions provider based in Derby, UK.
Read MoreSolarWinds has released a report on the positive impacts of IT Service Management (ITSM) on...
Read MoreBMC embeds GPT across AI-driven service and operations management portfolio.
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