NEWS
Freshworks transforms IT service management at Scotland’s Crown Office and Procurator Fiscal Service

With Freshservice, The Crown Office and Procurator Fiscal Service now has an 86% “excellent” CSAT score and has seen an over 12% SLA improvement in just six months.

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NEWS
Drata launches Third-Party Risk Management

Drata has introduced its Third-Party Risk Management (TPRM) offering, empowering customers to identify, evaluate, and monitor third-party risks in one centralized and integrated platform.

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NEWS
Remote monitoring and management partnership

Lansweeper, provider of the IT asset management solution of the same name, has announced its new partnership with TeamViewer.

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NEWS
ServiceNow announces a strategic collaboration agreement with AWS

ServiceNow Platform and full suite of solutions to be available as a SaaS offering powered by AWS.

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NEWS
Centreon simplifies the convergence of IT and OT monitoring

The new Centreon 23.10 release supports Raspberry Pi, confirming Centreon's position at the...

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NEWS
Cisco launches Performance Insight and Visibility for Modern Applications on AWS  

New business metrics for Cisco Cloud Observability enable customers to significantly enhance...

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NEWS
LogicMonitor simplifies multi-cloud complexities

LM Envision extends essential capabilities for teams to scale cloud deployments, deliver high...

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NEWS
Cisco expands Full-Stack Observability Ecosystem

Full-Stack Observability ecosystem helps customers fulfill their specific observability needs...

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NEWS
ControlUp integrates with ServiceNow

ControlUp IT Service Management Connector delivers efficiency, automation, and cost reduction for...

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NEWS
Kaseya introduces new offerings, receives special recognitions

Kaseya continues its momentum after the announcement of several new capabilities at its sold-out...

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NEWS
CIOs and CTOs struggle with multiple vendor model

IT leaders seek to consolidate support and services into a single vendor to achieve greater...

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NEWS
Ian Anderson to lead Park Place Technologies' EMEA channel

Park Place Technologies has appointed Ian Anderson as Senior Director, Channel Sales, EMEA.

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NEWS
Park Place Technologies acquires Xuper

Park Place Technologies has acquired Xuper Limited, an IT solutions provider based in Derby, UK.

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NEWS
IT Service Management enhances productivity, innovation & IT outcomes

SolarWinds has released a report on the positive impacts of IT Service Management (ITSM) on...

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NEWS
Generative AI dramatically enhances value through connected Digital Ops

BMC embeds GPT across AI-driven service and operations management portfolio.

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Videos

Larry Meador, recently appointed Channel Chief at Cavelo – focused on attack surface management for MSPs, explains how his work with the company as an advisor persuaded him of the ‘incredible potential of...
Maria Mohr, Global Presales Sustainability Lead at Dell Technologies, and Sarwar Khan, Sustainability Director at BT, discuss the challenges and opportunities organisations face as they seek to leverage around...
Jonathan Kinsey, EMEA Data Centre Lead at JLL, discusses the findings of JLL’s new 2025 Global Data Center Outlook, exploring the relationship between AI, sustainability and investment demands. Jonathan is...
In this video, DCS talks to ToffeeX at TechExGlobal 2025.

Expert Opinions

By Duncan Hart, Co-founder and CEO of DeepMiner.
By Graham Jarvis, Freelance Business and Technology Journalist; Lead Business and Technology Journalist, Trudy Darwin Communications.
We're now in February 2025, and the challenges from last year for businesses and individuals are still lingering. Geopolitical tensions, the rising cost of living, and general economic uncertainty are still...
By Samuele Gantner, Chief Product Officer at Nexthink.