Eggplant deepens AI test automation capabilities

New capabilities further perfect the ability to blend human expertise with AI-powered insights to optimize testing.

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Poland banks on blockchain

Polish Credit Office, the largest credit bureau in CEE, commits to implementing Billon blockchain for storage and secure access to sensitive customer information.

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‘Customer Service 4.0’ at Rolls-Royce Power Systems

A new service and digital strategy to transform MTU’s global customer support.

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Customer service is key

NewVoiceMedia reveals nearly half of UK consumers ditched a business last year following poor customer service.

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Salix Homes joins forces with ANS Group to enhance its digital services

Salford housing association Salix Homes has joined forces with leading cloud service...

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How robots and digitization will change the way we work

With around 1.8 million industrial robots, the number of robots has reached a new record in...

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Automation accepted in the workplace

The results of a large-scale study of more than 36,000 consumers in 18 countries by Verint®...

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Skillsoft introduces All Digital Transformation Courses

North Highland selects Skillsoft’s full portfolio of Digital Transformation courses to enhance...

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Cisco completes accompany acquisition

Cisco has completed the acquisition of Accompany, a privately held company based in Los Altos,...

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Academia and industry combine to tackle global issues with AI

New AI Network will bring academic research and industry insights together.

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Cisco showcases the museum of the future at the Natural History Museum

Cisco showcases the power of digital museums at the Natural History Museum.

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Managing cost, time and quality control key

Oracle’s Aconex selected for ease of implementation, security, reliability and multi-system...

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Citrix launches 'unified' digital workspace

Digital transformation, cloud and new workstyles are forcing businesses to rethink how and where...

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'Optimal office' productivity gains could unlock ?39.8 billion GDP for UK and Ireland

Improving workstyle could put the UK on a path to greater productivity and pay for the cost of...

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Flexible working patterns drive up IT investment across Europe

76% of organisations across Europe have increased IT and technology budgets this year.

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Videos

Andy Bevan, Head of Propositions and Strategy Consulting at Daisy Corporate Services, discusses recent research findings which reveal that two-thirds of IT leaders say that legacy infrastructure is creating a...
Anthea van Scherpenzeel, Senior Sustainability Manager at Colt Data Centre Services, discusses the ways in which data centre owners/operators can make demonstrable progress on the road to Net Zero – with a...
Andy Bevan, Head of Propositions and Strategy Consulting at Daisy Corporate Services, discusses recent research findings which reveal that two-thirds of IT leaders say that legacy infrastructure is creating a...
Dr. Alyson Freeman; Customer & Innovation lead, Sustainability & ESG, Dell Technologies, discusses the sustainability challenges facing the data centre industry and some of the ways in which the facility...

Expert Opinions

By Adam Gaca, Vice President of Cloud Solutions at Future Processing.
By Ian Wharton, Technical Architect at Principle Networks.