BLOG

The revolution in IT service management is a big bonus for boardrooms

Powerful new allies have emerged for boardrooms looking to streamline IT service management and reduce costs. By Mark Twomey, CEO, Xcession.

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BLOG

Transforming enterprise system moinitoring

Adding new monitored elements is a long and complicated process. Even the most highly trained and experienced teams find it difficult to sustain consistent observation and service levels across the SAP installation with its accompanying dissimilar system elements. By Heiko Mannherz, Chief Innovation Officer, Avantra.

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NEWS

ServiceNow introduces ESG solution

Integrated environmental, social, and governance (ESG) solution combines the power of ServiceNow’s platform, new and existing products, and partner ecosystem to help companies workflow a better world.

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NEWS

Radisson Hotel Group relies on Freshworks

The efficiency of the Freshservice ITSM solution accelerated the global hotel group’s digital transformation efforts.

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NEWS

Puppet introduces new integrations with ServiceNow

New integrations empower customers to accelerate DevOps at scale through visibility into IT assets and self-service automation.

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NEWS

Armis and Gigamon team up

Leading agentless device security platform provider Armis, and cloud visibility and analytics pioneer Gigamon, have introdued a joint solution that enables organisations to reduce business risk and increase security through real-time and continuous protection for managed, unmanaged, and IoT devices.

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The SaaS-based offering, available immediately, complements the company’s current IT Service...
Freshservice is enabling clinicians to focus on the core business of patient care, by freeing up...
Hammerspace has acquired Rozo Systems - creator of the Mojette Transform, the patented erasure...
The acquisition integrates advanced IT, cloud, and SaaS asset security and management capabilities...
Severn Trent has implemented IGEL OS to manage and secure an estate of 6,000 desktop devices spread...
SolarWinds has released a report on the positive impacts of IT Service Management (ITSM) on...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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