NEWS

Netscout engages with NTT

Initiative designed to detect and mitigate cyberattacks to prevent potential disruptions in Japan's network availability.

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NEWS

Employees losing over three working weeks a year looking for IT support

39% of employees who use business applications daily spend up to 30 minutes a day looking for support, totting up to more than three working weeks a year.

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NEWS

Colt Technology Services enriches customer digital experiences with Blue Planet

Automated assurance software rapidly resolves network issues and improves service reliability.

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NEWS

Park Place Technologies introduces strengthened Professional Services Portfolio

Park Place Technologies is strengthening its Professional Services portfolio with offerings bolstered by the November 2020 acquisition of Curvature.

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VIDEO

The Channel – delivering technology choice and expertise

Jeff McCullough, Vice President of Global Channel Sales at Park Place Technologies, talks through the many opportunities available to the Channel, as end users are looking for a combination of technology choice and expertise in today’s hybrid world. Jeff also outlines the company’s Discover, Monitor, Support, Optimise (DMSO) solution, including the recent launch of the Uptime Partner Portal, alongside the partner-focused Uptime Program.

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NEWS

Helping to meet the hybrid work challenge

The Now Platform Rome release empowers organisations like City of Santa Monica, Deloitte, DnB Bank, Kiwibank, Mercedes-Benz and SnapNurse to help reduce employee fatigue, accelerate automation across the enterprise, and make work, work better, no matter where it happens.

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Ivanti, the company that unifies IT to better manage and secure the digital workplace, has...
The most complete framework of its kind in the industry; new “Done for You” sales and marketing...
The Value Stream Management Consortium has announced the full findings of its inaugural research...
New suite is designed to break down silos and provide comprehensive visibility and security across...
Contact centre leaders report empathy leads the way, hybrid models will be the future, and...
Onecom, the UK’s largest independent business telecommunications provider of fixed line, mobile,...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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