VIDEO

Ydentic platform offers ‘simple’ IT management

Jorn Wittendorp, Founder and CEO of Ydentic, explains how the company’s platform helps MSPs and their customers to optimise the management of workplaces, accounts, access rights and passwords from one, central location. The company is expanding from its Netherlands base, looking to develop partners in Germany, the UK and the Nordics.

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NEWS

Amadeus selects ServiceNow to accelerate major transformation to the public cloud

Amadeus chooses the Now Platform to provide the automation, quality control and global governance across its software factory to deliver on its purpose to use technology to make better journeys for all.

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BLOG

How IT services can play a pivotal role in reducing carbon emissions

COP26 reinforced the need for society to reduce carbon emissions and be more eco-conscious. If we are to meet the targets set out by governments and organisations, tangible actions must take place. The UK has committed to reaching net zero by 2050, a challenging prospect that requires all levels of society to play their part. Business and industry’s energy consumption is an area that can be vastly improved when it comes to reducing carbon emissions. Scott Davidson, managing director at ISN...

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NEWS

89% of businesses plan to host tech off-premise

Remote and hybrid working is driving a permanent shift in how businesses are organising their tech. Dependence on on-premise infrastructure, to support a full capacity office, is no longer required, shows survey.

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The solution offers a personalised IT support experience by leveraging AI and Advanced Speech...
ManageEngine has launched RMM Central, a new unified remote monitoring and management solution for...
CA Technologies has marked a major milestone in the company’s autonomous strategy with the...
Survey highlights scale of frustrations with the pandemic customer experience.
Servicely.ai will improve self-service resolution by up to 75% and reduce Service Agent call handle...
BMC embeds GPT across AI-driven service and operations management portfolio.
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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