Giving developers reputation control and make the decentralised identity reality.
Read MoreAsset and service data will have a gravitational pull beyond service departments, putting a new business lens on enterprise performance, according to a new global research report, “The Rise of Asset and Service Data Gravity”, conducted by Vanson Bourne on behalf of ServiceMax from GE Digital.
Read MoreNearly all respondents cite a lack of maturity in their marketing technology and poor collaboration between CIOs and CMOs as key barriers preventing them delivering great customer experiences.
Read MoreBBVA and IPsofthave form ed a partnership for the joint development of a new generation of digital customer support services powered by artificial intelligence technologies, based on IPsoft’s virtual assistant, Amelia.
Read MoreBy Bastian Nominacher, co-founder and co-CEO, Celonis.
Read MoreLack of predictive analytics traps customers in vicious cycles based on their past selves.
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