Waning brand loyalty despite digital initiatives

Talend has published the results of an international consumer and IT business survey that uncovers a startling gap between customer expectations, and the reality of what organizations are currently providing.

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NEWS

‘Always on’ employees exhausted by 24/7 digitalised new world of work

New technology and digitalised surveillance are causing employees to suffer from a form of ‘psycho-social violence’ and causing productivity to go down, claim Dr Phoebe Moore, Senior Lecturer in International Relations at Middlesex University London and Pav Akhtar, Director of Professionals and Managers at UNI Global Union, in a paper* published recently in the International Journal of Labour Research.

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B2B businesses must learn from the B2C market about the use of technology to improve customer experience

Consumer-facing companies have led the way in transforming their businesses to meet changed customer needs – now the B2B market must emulate them.

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Majority of councils report good progress in addressing digital skills gap

Four in ten HR leaders rate digital knowledge of front line staff inadequate while digital literacy of senior .managers widely improved

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Skills shortage threatens IT teams

Brocade has published a new Global Digital Transformation Skills Study, which aims to uncover how well-placed global IT leaders consider themselves and their teams to be in terms of meeting current and future business demands. Of the six markets surveyed, Germany was found to be the best prepared to meet its digital transformation goals, closely followed by the U.S., while the UK lagged well behind its counterparts.

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BLOG

APIs: A key to successful digital transformation

By Monica Brink, EMEA Marketing Director, iland.

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First digital marketing agency acquisition in Europe to tap experience design talent; Combines...
Solo.io has unveiled survey results that indicate that modern enterprises are standardising on...
Unique multi-regional network infrastructure unlocks limitless potential for regional businesses to...
Digital experience company Acquia has launched its new Acquia Open Digital Experience Platform...
A lack of support from their company’s IT department is having a detrimental impact on field...
Nigel Oakley, Director EMEA Cloudbuilding Centre of Excellence, Juniper Networks says that the rise...
Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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