Digital Business

Robot productivity fluctuates just as much as human productivity does

Creating a balanced and even workflow will optimise productivity for robots – in the same way as it will for human workers.

Amazon opens new office in Dublin

Ranging from support staff to researchers to software engineers, Amazon invests in local communities to create full-time jobs across Ireland.

The answer to closing the technology gap between SMEs and larger organisations

By Nick Sacke, Head of IoT and Products at  Comms365.

Successful automated customer self-service can only be achieved through mastery of natural language processing

Self-service is in high demand, but businesses need to be in the best position to deliver it.

Customers feel disconnected

Consumer Connectivity Insights 2018 reveals over two-thirds (69 percent) of global consumers would consider changing their bank, retailer or insurance provider due to a disconnected experience.

The Resilience Premium of Digital Business