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By David Millar, services director at Axians UK.
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User spending via voice assistants is expected to grow as much as 6x in three years.
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The ever-increasing number of consumers using mobile devices while shopping in-stores has challenged brick-and-mortar retailers to integrate mobile touchpoints along the journey to purchase.
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70% say cost savings are the key driver for digital transformation, followed by increasing profitability (58%) and increasing productivity (59%).
Read MoreAs part of its five-year transformation plan, M&S has announced a new Technology Transformation Programme that will enable it to become a digital-first business and deliver an improvement in customer experience. It is designed to create a more agile, faster and commercial Technology function that will work with the business to deliver growth.
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Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.
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