NEWS
CX investment pays dividends

Twilio has released its third annual State of Customer Engagement Report, which reflects findings from a survey of 3,450 business leaders and 4,500 consumers across 12 countries.

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NEWS
Digitalisation key driver for small business growth in UK

New research from IONOS, one of Europe’s largest cloud and hosting services providers, has found that just under two thirds (63%) of SMEs find digitalisation useful for revenue growth, and nearly three-quarters (70%) of those asked find it useful for winning new customers.

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NEWS
Research shows 90% of workers support hybrid work

A majority describe digital collaboration as useful — but relatively few describe it as engaging, impactful or crucial.

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NEWS
DEX library helps with critical challenges

Lakeside Software’s DEX packs drive enterprise IT agility, green IT, and employee well-being by solving complex IT service delivery and digital workplace challenges.

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NEWS
Technology is now critical to achieving business sustainability

More than 60% of businesses are now considering how IT can help them be more sustainable, according...

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NEWS
Sustainability top of the agenda for business leaders but IT lags behind

More than two thirds (67%) state that events such as COP26 and the Climate Red report have changed...

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NEWS
Nuvias Group invests in Eastern Europe through Netsafe acquisition

The Nuvias Group is bolstering its investment in Eastern Europe through the acquisition of Netsafe,...

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NEWS
Carrefour France achieves digital milestone

All on-premise VMware workloads running in Carrefour France’s data centres easily migrated to...

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NEWS
The most customer centric organisations achieve 9x higher revenue growth

A new study reveals that only 36% of European organisations are truly customer centric.

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NEWS
81% of global financiers say legacy IT inhibits business change

Economist Intelligence Unit uncovered the scale of technical debt in financial services in a report...

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NEWS
Innovation vital to staying competitive

Despite two years of heavy investment in digital transformation to survive the pandemic, the new...

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NEWS
Email errors cost customers

One third of businesses have lost customers in the last year due to staff sending emails to the...

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NEWS
Benchmarking puts skills in the spotlight

Skill Benchmark Assessments brings unique approach to measuring learners’ skill proficiency and...

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NEWS
Tech spend increases by 43% on average for IT decision makers

85% of IT decision makers have seen tech spend increase since pandemic, but only a third report...

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NEWS
HCL Technologies expands global partnership with Novo Nordisk

HCL Technologies has been selected to provide global service desk and on-site support to Novo...

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Videos

Simon Taylor, Chairman at Bioscope and sister company N2S, shares a progress report on the importance of biorefining and bioleaching when it comes to precious metals and the increasing importance of conserving...
We caught up with Nicolò Morra from Ascento at Data Centre World Frankfurt 2025 to learn more about their involvement in the evolving data centre space. Watch the full interview to hear what he had to say.
At Data Centre World Frankfurt 2025, we spoke with Adrian Bolliger from Datwyler as part of a two-part interview series. Watch Part 1 to hear what he had to say about Datwyler’s presence at the event.
Jason Feist, senior vice president of cloud marketing, Seagate, discusses the findings of the company’s recent Decarbonizing Data report, which highlights the growing sustainability challenges facing data...

Expert Opinions

By Alex Rutter, Managing Director for AI at Google Cloud.
Neal Griffiths, Chief Experience Officer at Matrix Booking, explores the integral relationship between employee insights and workspace innovation.
By Markus Nispel, CTO of EMEA, Extreme Networks.
By Phil Tee, EVP AI Innovations at Zscaler.