Digital Newsletter
Each week our editor Phil Alsop rounds up the most popular articles, videos and expert opinions. We compile this into a Digital Newsletter and send it straight to your inbox every week.
Digital Magazines
We'll let you know each time a new edition of Digitalisation World is released so that you're always kept up-to-date with the latest and greatest news and press releases.
Video Magazines
The Digitalisation World Video magazine contains the latest Zoom interviews with experts in the industry.
Customer contact center operations are set to undergo a transformation to improve customer experience delivery, finds new research from Frost & Sullivan. Commissioned by Webhelp, the study of over 1,000 senior customer experience management professionals, finds organizations are embracing...
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Notable trends include: opting for a hardware upgrade over a refresh, improving start up time and educating employees on simple greener IT practices.
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Canonical announces that Pacific Textiles chose Canonical Charmed OpenStack for its infrastructure upgrade. The new private cloud environment allows keeping the legacy workloads running continuously and launching new cloud-native services simultaneously.
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“The Great Customer Resignation,” fueled by poor customer experience (CX) and a lack of customer centricity, is hitting businesses hard, new research from SugarCRM has found. The average customer turnover rate is now nearly one-third globally and 33 percent in the UK, meaning businesses are...
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Nutanix has published the findings of the recently commissioned IDC CXO Survey, outlining that...
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Digitopia has found that the digital maturity average has improved from 2.7 in 2020 to 2.8 in 2021...
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Riverbed | Aternity unveils that nearly half (42%) of all IT decision makers (ITDMs) and 38% of...
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The Veeam Data Protection Trends Report 2022 finds that 67% of businesses are turning to...
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2021-2025 program launched a year ago delivers on first year expectations.
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SOTI Global Report finds almost half (45%) of enterprises are failing to leverage mobile technology...
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Zuora has released the latest Subscription Economy Index™ (SEI) report, which found subscription...
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SAS research also identifies strategies to capitalise on this pivotal moment and empower data...
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Collaboration will support Permanent TSB to improve and speed innovation in banking services.
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As the UK economy seeks to ‘build back better’ from the Covid-19 pandemic, connectivity funding...
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A fifth of employees believe their organisation has held back from modernising its processes with...
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