Digital Newsletter
Each week our editor Phil Alsop rounds up the most popular articles, videos and expert opinions. We compile this into a Digital Newsletter and send it straight to your inbox every week.
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The Digitalisation World Video magazine contains the latest Zoom interviews with experts in the industry.
It’s National Customer Service Week this week, and one of the key themes being discussed is the use of AI technology and chatbots for serving customers. One big debate for the week is whether chatbots will or will not eliminate any inadvertent bias in how customers are treated.
Read MoreNIIT Technologies Limited, a leading global IT solutions organization, has appointed Gautam Samanta as the head of Europe. In this role, Gautam will be responsible for spearheading the Company's growth in the Europe region and will be based in London.
Read MoreAnnual survey of SMB and midmarket enterprises highlights growing maturity of those IT organisations achieving operational excellence and the key metrics for highest performing enterprises.
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Vodafone has published its fifth annual IoT Barometer Report – the leading global survey of business sentiment regarding investment and innovation in the Internet of Things.
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Acqueon calls for the adoption of connected pill boxes to help the NHS improve patient care and...
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Proact is one of three companies awarded a framework agreement for storage solutions...
Read MoreLeading UK gas distribution company enhances protection across its cloud infrastructure with CA...
Read MoreCustomers willing to pay an average 30% premium for security, uptime and performance; survey finds...
Read MoreOne in four IT organizations in Europe is already operating tiered applications spanning on- and...
Read MoreIncreasing consumer power reflected in expectations around communications, data protection and data...
Read MoreAirline to use advanced Digital Behavioural and Digital Experience Performance Analytics for...
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Suppliers of managed services are taking on more responsibilities as they become the driving...
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67 per cent of IT pros believe they could be bringing greater innovation to their organisation...
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Research report from CIF and UKCloud reveals that while 82 per...
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Majority of consumers are dissatisfied with communication experience, despite most businesses...
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