VIDEO

TrueSight: BizOps for Capacity Management

Cerner has applied DevOps principles to their capacity management practice – and call it BizOps. This new BizOps model allows them to better service their internal clients – faster, more accurate recommendations that have built the trusted relationships needed for fast, efficient service.

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VIDEO

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Bi-directional ServiceNow integration provides unique visibility across business and IT landscapes.
Bolsters IT capabilities through round-the-clock monitoring, detection, and problem-solving...
The Now Platform Rome release empowers organisations like City of Santa Monica, Deloitte, DnB Bank,...
Liechtensteinische Landesbank AG (LLB) will use USU software and services to manage its IT services...
False positives and incorrect notifications about possible problems are the main source of...
Westcon-Comstor partners with Proofpoint to deliver certified cybersecurity training across Europe,...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

Read more