NEWS

Growing Demand for results and ROI from IT investments and decisions

To solve for rising IT costs, IT and finance leaders collaborate to scrutinise technology spend and ensure budgetary and business goals are met.

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NEWS

Kyndryl announces Kyndryl Interactive AI for Service Desk

The solution offers a personalised IT support experience by leveraging AI and Advanced Speech Recognition and Natural Language Processing.

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NEWS

PagerDuty unveils innovations for the PagerDuty Operations Cloud

PagerDuty has launched new capabilities and upgrades for the PagerDuty Operations Cloud.

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NEWS

SolarWinds AI launches to transform IT Service Management

Generative AI engine developed under new AI by Design framework debuts in company’s premier ITSM solution.

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NEWS

JumpCloud acquires Resmo

The acquisition integrates advanced IT, cloud, and SaaS asset security and management capabilities into JumpCloud’s open directory platform.

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Catchpoint has introduced a new set of innovative capabilities to advance its Internet Performance...
Park Place opens state-of-the-art Support and Operations Centre in the heart of County Cork.
Ensono has launched Ensono Envision® Service Mapping, giving IT organizations insights into their...
Cognizant's industry expertise and solutions, including the AI-led Cognizant Neuro®️ suite of...
Research commissioned by Lenovo reveals CIOs are more involved than ever before in areas outside...
Unified platform for ITSM and ITOM to discover, monitor, service, remediate, and optimize IT...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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