NEWS

Atlassian looks to revolutionize ITSM

Atlassian has extended its footprint in IT service management (ITSM) with the launch of Jira Service Management, a cloud-based tool. With an aim of bringing IT operations and development teams together to collaborate at high velocity and power digital enterprises, Atlassian has introduced Jira Service Management to address IT support processes more easily.

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NEWS

The power of personalised, right-sized IT

Reimagining employee experience, Nexthink empowers organizations to proactively optimize business outcomes by delivering the right services, at the right cost, to every workforce role.

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NEWS

ServiceNow to acquire AI pioneer Element AI

Element AI significantly enhances ServiceNow’s commitment to building the world’s most intelligent workflow platform, making work, work better for people.

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NEWS

92% of IT decision-makers believe ITSM implementers fail customers

Research shows implementers tied to vendors sell too many licences or wrong software to customers in a market lacking transparency.

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NEWS

Log intelligence for IT operations

LM Logs automatically analyses log data, surfaces anomalies and puts logs in context for faster troubleshooting.

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VIDEO

Dealing with VDI downtime - Digitalisation World talks to Login VSI

Digitalisation World talks Virtual Desktop Infrastructure (VDI) and, in particular, the importance of measuring and monitoring VDI performance to help ensure maximum uptime, with Michael Kent, Chief Technology Officer at Login VSI.

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New powerful cloud capabilities simplify complex IT environments to meet customers wherever they...
Precursive, UK provider of the resource management and OpsTech solution, has published research...
Park Place Technologies has acquired Xuper Limited, an IT solutions provider based in Derby, UK.
The solution offers a personalised IT support experience by leveraging AI and Advanced Speech...
Deployed in minutes without code or consultants, Freddy AI Agent delivers fast time to value,...
HCL Technologies and NetBrain Technologies have launched HCL NetBot, a joint collaborative...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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