NEWS

Bank scales automation and improves CX

UiPath has played an integral role in empowering some of Poland’s leading lenders to run successful automation-driven strategies in response to the introduction of an 8-month national mortgage repayment deferral policy. The banks leveraged the robustness and ease of deployment of the UiPath Business Automation Platform to handle a huge spike in activity, overcome operational challenges, and help staff maintain excellence in customer support.

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BLOG

National Customer Service Week: How technology can enable a great customer experience

Over the past few years, customer expectations have risen significantly as demands for a fast, reliable and personalised experience have increased. In fact, over 65% of people have higher expectations for customer service today than they did 3-5 years ago. With markets only growing more and more competitive each year, it's all too easy for customers to go elsewhere if they are not satisfied meaning prioritising customer service is mission-critical for today’s organisations.

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NEWS

Channel leaders prioritising Customer Experience and Company Culture

Agilitas releases 2023 Channel Trends Report - Unlocking the Power of Total Experience.

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BLOG

Ada Lovelace Day: Hear from six successful women in STEM on the need for better representation in the tech industry

Tuesday 10th October marks Ada Lovelace Day, an annual celebration of women’s achievements in science, technology, engineering and mathematics (STEM)

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NEWS

Companies struggle with operational challenges in a hybrid world

Sporadic firmware updates, inadequate endpoint protection, and inaccurate asset databases harm enterprise security and efficiency.

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HP has released the second annual HP Work Relationship Index (WRI), a comprehensive study that...
Tata Consultancy Services drives cloud-based digital transformation for Jaguar TCS Racing,...
Avis Budget Group has revealed new independent research surveying 14,000 people in 14 countries...
Organizations join forces to deliver CLM for all.
Ninety-two per cent of AI leaders train their technologists in ethics; 74 per cent evaluate AI...
During Huawei Connect 2024, David Wang, Huawei's Executive Director of the Board and Chairman of...
Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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