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Driving customer loyalty with artificial intelligence

By Dave Campbell, Vice President of Customer Engagement & Support at LogMeIn.

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NEWS

Econocom and Microsoft partner in Europe

Econocom and Microsoft have signed a partnership to distribute Microsoft HoloLens in France, the United Kingdom, Belgium, Spain, Ireland, Italy and Luxembourg.

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NEWS

Call for smarter and more open eGovernment services

The pan-European study, carried out by a consortium led by Capgemini, reveals that 3 in 5 European public services are already online, more than half (54%) of which are mobile friendly.

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BLOG

Turning the challenges of future cities into opportunities

Patrik Sj?stedt, co-head of Hitachi's Social Innovation Business in Europe, discusses how intelligent technology within ‘smart cities’ will bring real benefits to its citizens.

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NEWS

Nordics name AI impacts

According to a survey commissioned by software and services company Tieto, people in the Nordics think Artificial Intelligence (AI) can do a better job than humans in many roles – even very demanding ones. However, when it comes to utilising AI within healthcare, scepticism is high compared to the experts' assessment. Most people also believe new technology will make it more difficult to get jobs in the future – but very few think their own job is at stake.

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Technology investments underused by more than half of UK businesses

More than half of UK businesses (56 per cent) have invested in technology over the past five years that has been underused, research by TomTom Telematics has revealed.

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New industry report highlights growing SaaS waste, persisting audit costs and evolving priorities...
Employees from organisations with high quality DEX report over 75% less downtime and are 30% less...
Despite a tough economic climate, sustainability remains a crucial focus, particularly when...
The skills gap and lack of collaboration between IT and organisations’ lines of business are...
The deal sees Advania’s first expansion outside the Nordics, into the UK.
IT teams urged to resolve ‘data delays’ as UK executives struggle to access and use relevant...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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