BLOG

Skills shortage or skills wastage? Is your business squandering IT talent?

By Alvaro Hoyos, Chief Information Security Officer at OneLogin.

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Keeping the lights on is preventing IT departments from focusing on the customer experience

Digital transformation trends mean that businesses are focusing more heavily on their customers and are using technology to improve their experience. However, IT departments remain bogged down in day-to-day activities and the need to keep the lights on, which is preventing teams focusing on how they can help drive improvements to the customer experience.

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NEWS

More than half of enterprise leaders believe their role has significantly changed due to digital transformation

Research from Ensono and the Cloud Industry Forum finds that digital transformation is not only changing organisations, it is changing roles, including that of the CIO. Individual skills need to be revisited in the digital era.

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NEWS

New challenges ahead for information technology industry

CompTIA projects 5% industry growth for 2018, identifies 12 trends to watch this year.

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NEWS

76% of CIOs say it could become impossible to manage digital performance, as IT complexity soars

Growing adoption of cloud native architecture and multi-cloud services contributes to $2.5 million annual spend per organization on fixing digital performance problems.

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Lidl UK launches AI wine chatbot to UK customers

Aspect Software has announced a partnership with the UK’s fastest growing retailer, Lidl UK, to deliver a fully automated, AI-powered, Facebook Messenger chatbot, which will help UK customers easily select the best wine for their meal or moment. Lidl’s new chatbot – named Margot – will become Lidl shoppers' virtual wine consultant at the tap of a screen.

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Chief Information Officers (CIOs) increasingly see IT moving from a ‘cost center’ to a ‘trust...
Over half (57%) of CISOs report increasing cyber risk appetites with (49%) reporting a good risk...
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New SOTI report finds almost half (48%) of consumers have abandoned an online purchase because they...
New report finds that AI-enabled chatbots are the least satisfying customer experience and most...
A game of two halves in Europe as France, Spain and Benelux lead the charge on innovative IT...
Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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