NEWS

Customer engagement saw dramatic decline across the economy during COVID-19 lockdown

Customer call volumes fall by more than 90% in worst-hit industries, but estate agents experience surge in June.

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NEWS

IT leaders not equipped to handle post-pandemic workplace

Predicted rise in spending on technology as decision makers focus on digital collaboration tools.

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NEWS

Retail workers remain positive

Despite unanticipated challenges, retail workers find new sense of pride as ‘key workers’.

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NEWS

Mindtree partners with Husqvarna Group

Gardening product manufacturer shifts toward product IT operating model to increase agility.

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NEWS

Pandemic speeds up digital transformation efforts by five years or more

Twilio has published the results of a global survey measuring the impact and outlook of the COVID-19 pandemic on businesses’ digital engagement strategies.

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NEWS

Remote work study suggests bosses need more time

While 95% of business leaders are comfortable with employees working remote, 69% said they were not completely prepared to support extensive remote work at the start of the COVID-19 outbreak.

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Skillsoft, a global leader in corporate learning, has unveiled Tech Learning Consumption Trends: A...
Organisations can now confidently create highly accurate automation for common IT operations and...
According to the new Worldwide Digital Transformation Spending Guide from International Data...
Consumer Connectivity Insights 2018 reveals over two-thirds (69 percent) of global consumers...
Research examines how global organizations are deploying AI and progress on ensuring AI is used...
Fujitsu has updated its greenhouse gas reduction targets as efforts towards decarbonization gain...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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