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Unlocking the Potential of Purpose-Built AI and Automation

In this Q&A, Darren Rushworth, President of NICE International, explores how purpose-built AI is revolutionising customer service by addressing the shortcomings of generic AI solutions. He discusses how organisations can bridge critical consumer protection gaps, leverage domain-specific AI models for better outcomes, and drive long-term transformation in customer experience.

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NEWS

Defra extends collaboration with Kyndryl

This marks a one-year, £2.28M contract extension to Kyndryl and Defra’s current partnership.

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BLOG

Is the VDI Juice Worth the Squeeze?

By Samuele Gantner, Chief Product Officer at Nexthink.

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BLOG

BPA or RPA? Maybe you need both

Satish Thiagarajan, Founder and CEO of UK consulting firm Brysa, compares BPA and RPA, when to use them, and when they work well together to bring about business change.

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Vlocity, Inc., a leading provider of industry-specific cloud software, and British Gas (part of...
New research from Mendix finds that Covid-19 has dramatically increased the pressure on IT leaders...
Designed to be intuitive, Cisco’s new network can recognize intent, mitigate threats through...
New research reveals 90% of insurance organisations lack a single unified view of their customers.
Anthony Nolan, the pioneering blood cancer charity, has implemented UD3 desktops to support an...
ViewSonic has completed its comprehensive lineup of education solutions certified under Android™...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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