By Deryck Mitchelson, Field CISO EMEA at Check Point Software.
Read MoreBox UK survey finds 88% of ecommerce leaders concerned about technical debt following “kneejerk” digitalisation.
Read MoreAccording to a new report from Arelion (formerly Telia Carrier), a third (32%) of business leaders admit that over 50% of their decision-making process is based on emotional response or ‘gut feel’ when choosing a network provider. Decision-makers in the US are particularly driven by emotion, with 46% attributing over half of their decision-making processes to it. The survey was conducted in the US, UK, France and Germany, and the report “The Quest for Network Quality in 2022” provides...
Read MoreNew Zendesk study shows 66% of customers are less patient than last year, while 64% of companies say customer service has a direct impact on business performance.
Read MoreBy Harvey Lewis, Associate Partner, Client Technology & Innovation at EY.
Read MoreCombining iServer365 and visual diagramming enables faster data-driven decision making.
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