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Latest Zendesk research signals a dramatic shift in expectations, with 71% of business leaders globally rethinking the entire customer experience.
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With Making Tax Digital (MTD) for VAT firmly established, and similar initiatives for Income Tax & Corporation Tax to follow, the tax industry must embrace technology and digitalisation. To ensure compliance with MTD regulations, businesses must have a firm grasp on their data from start to finish – understanding it, knowing where commonalities should exist, and where it flows. Hence, the growing calls within businesses for Tax Technologists, argues Russell Gammon, Chief Solutions Officer at...
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CXOs balance need for new investments in digital technologies to drive innovation and interoperability while addressing challenges with macroeconomics, IT resourcing and cost inflation.
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70% of industry professionals have a very clear understanding of why digitalisation is needed and its benefits, but over two thirds (68%) believe that the ability to digitalise existing infrastructure and retrofit vessels is challenging.
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But being sustainable is good business: 97% of businesses agree that sustainability credentials are either essential or important in their buying decisions.
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The platform team is on the rise, with 51% of respondents reporting adoption within last three years.
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Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.
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