NEWS

Sharp rise in concern over digital threats

Lack of internal resources and exploding cybercrime a ‘perfect storm’ for CISOs and their teams.

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European Commission awards Wiraya ˆ2m to stimulate artificial intelligence innovation in Europe

Wiraya Activation Intelligence will use machine learning to help mobile operators serve millions of customers per day across Europe.

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NEWS

Digital workplace survey – poor communication is reducing staff productivity

A major digital workplace survey of senior IT executives - across 100 medium to large organiastions, reveals that 80% believe poor internal communication negatively impacts on staff productivity across the digital workplace. The survey, conducted by bluesource, also indicates that 70% think that current internal communication systems are preventing employees talking and collaborating effectively.

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South Gloucestershire selects Civica Digital as transformation partner

New contract with Civica Digital will help boost customer satisfaction and future-proof the council.

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NEWS

Self-service and AI are redefining how consumers view customer service

Two-thirds (66%) of UK consumers would choose text-based channels over speaking with a live person on the phone when it comes to customer service.

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Cognizant’s new program will aim to improve the lives of workers around the world,  training...
Google Cloud is working with Reckitt Benckiser (RB) to drive stronger customer engagement as the...
PwC, Cognite, and OutSystems have formed a strategic partnership to deliver unprecedented digital...
Providing compass for the present and future of IT and business.
Study highlights lack of investment in areas most likely to have a positive CX impact.
The Appian platform automates and digitises study abroad and exchange applications.
Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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