Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

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CA Technologies introduces the Management Cloud

CA Technologies has introduced the Management Cloud – a broad portfolio of easy-to-use CA applications, delivered from the cloud, that enable customers to make the right portfolio decisions, deliver exceptional service experience and empower the modern, mobile workforce.

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Product leaders and developers can seamlessly embed ThoughtSpot directly into their enterprise SaaS...
Industry-leading provider of cloud services becomes the latest CSP to join the industry body.
Expansion focuses on emerging markets with a new territory and new heads for emerging markets...
Lockheed Martin UK has further expanded its range of Information Technology (IT) cloud computing...
Damovo Collaboration as a Service (CaaS) to deliver on-demand voice applications, collaboration...
Host Europe Group (HEG), Europe’s largest privately owned hosting provider has announced the...
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Maximizing Your Quality of Life with Genomic Data

Meet Hakon Gudbjartsson, PhD, WuXi NextCODE CIO, and Data Visionary. Learn how Dr. Gudbjartsson is helping organizations use data to improve the health and quality of life of people around the world.

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