Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

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CA Technologies introduces the Management Cloud

CA Technologies has introduced the Management Cloud – a broad portfolio of easy-to-use CA applications, delivered from the cloud, that enable customers to make the right portfolio decisions, deliver exceptional service experience and empower the modern, mobile workforce.

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Data-driven leaders more optimistic about the future of their business, with 68% seeing a positive...
Service providers can now add new hosted private cloud IaaS services on OpenStack using Mirantis...
TigerGraph continues to accelerate the adoption, application, and use of graph analytics on the...
Latest solution from Mastek helps to improve simplicity, speed, control and compliance in...
Enhanced offering provides citizen data scientists with streamlined data prep and analytic...
Information Builders has launched the Omni-Gen™ Personal Edition. Building on Information...
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Maximizing Your Quality of Life with Genomic Data

Meet Hakon Gudbjartsson, PhD, WuXi NextCODE CIO, and Data Visionary. Learn how Dr. Gudbjartsson is helping organizations use data to improve the health and quality of life of people around the world.

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