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Machine learning (ML) has been often touted as the big thing that can solve nearly every problem. ML hype has washed over all walks of life - from business to academia. However, it has caused tunnel vision as businesses try to apply machine learning to context where other solutions would work...
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As operators drive to increase the velocity and scale of Service Assurance processes across their complex, converging enterprise IT and network domains, automation has become a critical priority. By Ian Russ, EMEA Chief Architect within BMC Software’s Office of the CTO.
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When you look at the Saqqara Necropolis, the oldest of Egypt’s pyramids, do you immediately discard it as an irrelevant relic? Not at all. You admire it for the architectural skill involved in its construction, and the story behind its eternal beauty. By Marc Zottner, Field CTO, VMware Tanzu
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At a time when competitive pressure has never been more intense, good customer service has never been more important. By Kay Knoche, DACH Lead for Decisioning & AI Solutions at Pegasystems
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An automation CoE is the essential foundation needed to successfully launch automation initiatives,...
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As the fallout from the COVID-19 pandemic continues to disrupt the majority of industries, its...
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Providing a digital experience is like tending to a garden – there’s always room to grow and...
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Enterprise AI is the ability to embed AI methodology — which combines the human capacities for...
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We now live in an age of AI implementation. AI has completely revolutionised the way we work,...
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Successful AI algorithms are built on a foundation of training data, but sourcing data that fits...
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How can brands leverage mobile and digital technology in-store to deliver new retail...
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Delivering great online experiences have become a top priority for companies over the last decade....
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