Expert Opinions | Digitalisation World

Austerity revolutionising customer service delivery in local government

Published in Digital Business

John McMahon, product director at IEG4, an enabler of digital services in the public sector, discusses how austerity in local councils is, by necessity, driving a revolution in customer service delivery.

NEWS

New Digital Business Models Create New Headaches

Published in Digital Business

By Oliver Guy, Global Industry Director for Retail, Software AG.

Published in Digital Business

By Chris Ducker, Senior Director of global proposition strategy at Sungard Availability Services.

Published in Digital Business

By Gavin Russell, CEO, Wavex.

Harder, better, faster, stronger?

When does artificial intelligence trump traditional customer service?

Technology is a gamechanger for sport

By Darren Watkins, managing director for VIRTUS Data Centres.

Ten reasons for embracing SDN as part of digital transformation

By Tony Judd, Managing Director, Enterprise EMEA at Verizon.

The importance of the printing industry in the digital age

By Patrick Vernon, technology writer.

Thinking Long-Term: the business benefit of digital preservation

By Lori Ashley, Industry Market Development Manager at Preservica, the digital preservation...

Why technology training should no longer go ignored

By Keith Tilley, EVP & Vice-chair at Sungard Availability Services.

Smart cities won’t work if people aren’t motivated to change

By Megan Goodwin, Joint Managing Director, IRM.

What’s in store for the World Wide Web?

A recent weekend marked the 26th anniversary of when the World Wide Web was first introduced to...

MSPs in focus as Mimecast expands its global partner ecosystem

Micheal McCollough, Senior Vice President of Worldwide Partners & Alliances, Mimecast, discusses his new role at the company, where he will lead the evolution of Mimecast’s Channel and MSP programmes, expand...

Data centres for good

Dame Dawn Childs, Chief Executive of Pure Data Centres, explains how the company’s belief that data centres can be the catalyst for urban regeneration, employment and positive environmental change is borne...

The hidden economics of AI: balancing innovation with reality

Chris Carreiro, CTO, Park Place Technologies, explains why so many AI ambitions are faltering and how organisations can navigate this complex landscape. Core issues to address include the underestimation of...

The potential of a connected world unleashed

Tom Artinian, CEO and President of TiniFiber, shares the company’s vision and mission which centres on delivering ultra-rugged, high-speed fiber cabling, connectivity, tools, and solutions that enable...

News

Cato Networks acquires Aim Security: Redefining AI security in SASE

Cato Networks acquires Aim Security to bolster its SASE platform with AI security capabilities, marking significant strides in AI transformation.

8x8 boosts French CX with new data centre, championing local growth

8x8, Inc. expands its CX platform in France, reinforcing data sovereignty and strategic growth, with a new local data centre.

TXP opens new headquarters at Fort Dunlop Birmingham

TXP has opened a new head office in Birmingham, aiming to double its workforce over three years, supporting the local economy and driving strategic growth.

Unlocking the benefits of private wireless and on-premise edge in industrial transformation

Nokia's 2025 Industrial Digitalization Report, developed with GlobalData, highlights rapid ROI and transformative benefits for industries adopting on-premise edge and private wireless technologies.

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