NEWS
Be the best at what you do, and understand what you don’t do

Terry Storrar, Managing Director UK at Leaseweb, provides some valuable advice for the Channel as it seeks to address the challenges and opportunities resulting from more and more customers moving to the ‘pay as you use’ model, and for individual companies to distinguish themselves in such a competitive market.

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Tackling cloud complexity with the right tools

Stela Udovivic, Director of Product Marketing, VMware Tanzu, explains how securing the right observability tools will help enterprises get control over their software and spot problems before they become a more widespread issue.

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The role of AIOPS in successful cloud migrations

John Gentry, Chief Technology Officer and SVP Business Development, Virtana, discusses how AIOPS provides end users with a ‘know before you go’ confidence in terms of how/when/where to move apps into the cloud (or not).

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Exploring IT’s digital experience challenges

Jon Cairns, VP, Technical Services at Nexthink, focuses on the challenges IT departments faced during the pandemic when it came to providing an optimised digital experience for a working-from-home workforce and how the lessons learned can better inform the provision and acceptance of technology rollouts into the future.

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The race to IT observability

Ted Redkar, Chief Product Officer, LogicMonitor, talks about achieving end-to-end observability in the age of digital transformation and technological convergence.

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How to get started with AIOPS

Pierre Aeschlimann, Principal Strategist, Digital Transformation and Value Realization, Ivanti, talks through the AIOPS fundamentals, emphasising the importance of discovery and dependency mapping (DDM), configuring the data sources, discovering the ITSM pain points and opportunities and the use of agile processes to implement solutions.

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The importance of AIOps within Value Stream Management

Companies that choose not to consider the AIOps-powered VSM approach are missing a significant opportunity, argues Gaurav Rewari, CTO and GM of AI and VSM at Digital.ai.

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AIOps: Moving beyond the trigger-driven alerts model with deep learning

Shaun McGirr, AI Evangelist, Dataiku, says that the standard application of AI to IT operations is to mitigate the “overload of red alerts”: too much noise, not enough signal. This is a valid concern as IT estates grow larger, but the emphasis on individual overload does nothing to address the underlying process issue. Machine Learning needs to be used in the right place and with the right data.

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AIOPS moves beyond the ‘angry teenage years’!

Paul Bevan, Navigator, Research Director: IT Infrastructure at Bloor Research, provides some great insights into the state of the AIOPS market, and its place in the overall Ops landscape, covering cloud, observability and Digital Operations Management along the way.

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The importance of intelligent automation

Guy Nadivi, Senior Director, Marketing, Ayehu, and host and producer of Intelligent Automation Radio, emphasises how crucial it is that end users embrace the opportunities of intelligent automation (IA). Firstly, he looks at the consequences of not implementing IA. Secondly, he offers some advice on how to optimise IA projects.

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Applying a business lens to IT performance

Gregg Ostrowski, Regional CTO at Cisco AppDynamics, explains how full stack observability offers many benefits to organisations struggling to make sense of complex, likely hybrid infrastructure, as they work towards digital transformation.

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The Channel – delivering technology choice and expertise

Jeff McCullough, Vice President of Global Channel Sales at Park Place Technologies, talks through the many opportunities available to the Channel, as end users are looking for a combination of technology choice and expertise in today’s hybrid world. Jeff also outlines the company’s Discover, Monitor, Support, Optimise (DMSO) solution, including the recent launch of the Uptime Partner Portal, alongside the partner-focused Uptime Program.

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News

NTT DATA research shows organizations shifting from experiments to investments that drive performance.
This global service forms part of the recently launched Intelligent Security portfolio and increases Logicalis' proactive threat-hunting capabilities worldwide. It provides advanced visibility into cyberattack...
Architectural challenges are holding UK organisations back - with just 24% citing having sufficient governance to implement GenAI.
Leadership expansion and corresponding in-market programs designed to help meet the unique needs of the evolving and diverse IT services channel.

Expert Opinions

By Graham Jarvis, Freelance Business and Technology Journalist, Lead Journalist – Business and Technology, Trudy Darwin Communications.
By Oz Olivo, VP, Product Management at Inrupt.
By Terry Storrar, Managing Director at Leaseweb UK.