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Evolution or revolution - time for MSPs to decide?

Jason Kemsley, Chief Revenue Officer and Co-Founder, Uptime, discusses the recent UptimeLIVE event, which delivered practical recommendations to help MSPs break through existing growth barriers, moving beyond technical expertise to explore the foundational skills and business acumen needed to excel in today’s market. Jason explains the Emerging MSP model: a new type of Managed Service Provider that outsources operations to accelerate growth and scalability, focuses on the future for IT helpdesks and has some words of wisdom to offer when it comes to AI.

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An e-waste revolution

Jeff Borrman, CEO, Bioscope Technologies, explains the Bioleaching and Bio-refining processes it is developing at industrial scale for the sustainable recovery of base and precious metals from printed circuit boards (PCBs). Bioscope technology will replace traditional treatments that use high-temperature and chemical recovery and is as close to zero-emission as possible, without offsetting. The company is making a multimillion-pound investment in plant and machinery across its four UK PCB recovery and processing facilities as it anticipates a huge growth in industrial scale, sustainable recovery of precious metals.

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e-waste revolution

Jeff Borrman, CEO, Bioscope Technologies, explains the Bioleaching and Bio-refining processes it is developing at industrial scale for the sustainable recovery of base and precious metals from printed circuit boards (PCBs). Bioscope technology will replace traditional treatments that use high-temperature and chemical recovery and is as close to zero-emission as possible, without offsetting. The company is making a multimillion-pound investment in plant and machinery across its four UK PCB recovery and processing facilities as it anticipates a huge growth in industrial scale, sustainable recovery of precious metals.

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POPX helps MSPs to unlock the full potential of the ServiceNow platform

Andy Venables, Chief Technology Officer & Co-Founder of POPX, discusses some of the challenges facing MSPs today, including providing a modern or digital service desk experience, managing service delivery in today’s highly complex IT environment and accessing the integration support required when acquiring other Channel organisations. Andy also explains how POPX adds significant value and support to MSPs who are wanting to access the full potential of the highly regarded ServiceNow platform.

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Absolics finds semiconductor Solace

Tom Fairbairn, Distinguished Engineer at Solace, explains how Absolics is using the Solace PubSub+ Platform to establish a real-time information flow across all enterprise applications in its US factory. Absolics is now able to manage its entire API and events environment through one integrated solution, delivering a more automated data streaming and management process with high throughput and no downtime – allowing the company to make faster and more well-informed decisions.

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The importance of understanding your role within an organisation

Louise Lahiff, COO of Version 1, shares her thoughts and insights on being a female leader in the tech industry, reflecting on the changes she has seen in her time working in a range of technical and HR roles, including her her appointment as the first female board member at the company.

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The pill(a)r approach underpinning OpenText’s cybersecurity success

Steven Wood, Director, Solution Consulting (EMEA), OpenText Cybersecurity, discusses the results of the company’s recent Cybersecurity Global Managed Security survey, with AI, automation and integration very much in focus; before explaining how the company’s Pillr acquisition and its focus on key cyber resilience pillars is delivering a first class, composable cybersecurity platform for MSPs and MSSPs alike.

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Keeping IT clean

Tony Abate, Vice President and Chief Technology Officer at AtmosAir Solutions, explains how to make data centres more efficient and sustainable by implementing bi-polar ionisation (BPI) technology. The company’s patented HVAC tubes emit bi-polar positive and negative ions which seek, attack and neutralise airborne contaminants that can compromise data centre performance.

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Skills shortage threatens cybersecurity progress

Alain Sanchez, EMEA CISO, Fortinet, discusses the findings of the company’s recent Global Cybersecurity Skills Gap Report that highlights the critical need for a collaborative, multi-faceted approach to closing the skills gap. Alain explains how, to effectively mitigate risk and combat today’s complex threats, organisations must employ a strategic combination of leveraging the right security technology, upskilling existing security professionals through training and certifications, and fostering a cyber-aware workforce.

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An intelligence-based approach to addressing the cybersecurity challenge

Vladimir Goliashev, Director of MSSP and MDR of Group-IB, explains why threat intelligence, as part of an overall Unified Risk Platform, is one of the best tools available to help MSPs and MSSPs to help their customers to address the ongoing cybersecurity challenge, primarily by enabling much-better decision-making.

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AI - turning the challenge into a business opportunity
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Dr Clare Walsh, Director of Education at the Institute of Analytics (IoA), and one of the of the world’s leading academic voices in data analytics and AI, discusses the ways in which AI will (and won’t) impact the world of the SME, with a particular focus on explaining the ways in which people from any business background can feel empowered by the technology and understand its benefits. At the AI Transform event, Clare will be focusing on the importance of data democracy – the idea that small businesses can start to make better choices using a combination of data (and AI).

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Centiel MD outlines an exciting future for UPS innovation

John Kreyling is moving from his role as Business Development Director to become the new MD of Centiel in the UK. He shares his excitement in taking on the new role, his objectives for the future and outlines the ways in which UPS technology can continue to make a major contribution to the data centre industry, as it seeks to address the challenges and opportunities around power availability and management, alongside a wider sustainability focus.

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News

The Seeq platform will be leveraged to maximize production and increase energy efficiency across the largest biorefinery in Europe.
IT teams urged to resolve ‘data delays’ as UK executives struggle to access and use relevant business data.
Skillsoft has released its 2024 IT Skills and Salary Report. Based on insights from more than 5,100 global IT decision-makers and professionals, the annual report examines the state of the IT industry and...
Data centre operators can now achieve the unparalleled speeds needed for the most demanding Artificial Intelligence (AI) applications, thanks to a new range of 400G and 800G transceivers launched by ProLabs.

Expert Opinions

With data centres now deemed as critical infrastructure, organisations must evolve beyond traditional security to combat sophisticated cyber threats. By Jon Mort, CTO, The Adaptavist Group,
By Manuel Sanchez, Information Security and Compliance Specialist, iManage.
By Kashif Nazir, Technical Manager at Cloudhouse.
By Oz Olivo, VP, Product Management at Inrupt.