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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Explore Vultr's latest offering featuring the powerful AMD Instinct MI355X GPUs for unparalleled AI and HPC performance.
NinjaOne's automated endpoint solution is now accessible in CrowdStrike Marketplace. IT teams can streamline device management, boosting efficiency and security.
ABB invests $110 million to enhance R&D and manufacturing in the US, fostering growth in data centres and power grids.
Virgin Media O2 joins forces with Coventry City Council to boost the #CovConnects programme, promoting tech reuse and reducing e-waste within the local community.

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By Ben Coleman, Wholesale Account Director UK at 11:11 Systems.
By Peter Hardy, Partner, Eleanor Ruiz, Counsel, and Asélle Ibraimova, Counsel, at Reed Smith.
By Brenton O'Callaghan, Chief Product Officer, Avantra.