Delivering deeper understanding of customers

Zendesk, Inc. has launched Insights, its next-generation analytics tool for organizations to measure and visualize the impact of their customer service interactions managed through its cloud-based customer service platform.

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Franciscus Hospital achieves ‘unprecedented’ VDI performance

Atlantis Computing continues its momentum in the Dutch healthcare sector with significant customer success at Franciscus Hospital, the public hospital for the West Brabant region in the Netherlands. The hospital has saved €200,000 in CAPEX and is estimated to save an additional €95,000 in...

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Accelerating ‘brownfield’ innovation

Extreme Networks, Inc. has announced its evolutionary software defined networking (SDN) platform to...

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Cabinet minsters fail to see the big picture in shift to SMEs

Cabinet Ministers are failing to grasp the bigger picture behind the government’s move to...

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Mitel enhances customer service for South Lakeland and Eden district councils

Seamless integration with Microsoft Lync puts the customer at the centre of the councils’...

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FlexPod passes $3 billion in joint sales

FlexPod shipments growing 81 per cent annually to more than 4,100 customers across 100 countries.

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Telehouse commits to HIPAA compliance

TELEHOUSE announces its ongoing commitment to customer security and privacy with the...

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Corero delivers turnkey DDoS visibility and analytics

Corero Network Security has announced the availability of Corero SecureWatch ™ Analytics, a...

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Kwintet invests in a unified communications future with Interoute

The global manufacturer expects to greatly reduce costs by rolling out Interoute Cloud Hosted...

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Severnside Housing moves in with Shavlik

Patch management solution helps Severnside Housing gain greater control of IT and allows the...

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Videos

Ed Bissell, Sales & Marketing Director, Stellium Datacenters, discusses an Open Compute Project (OCP) Proof of Concept at its HPC hyperscale data centre near Newcastle. This follows the integration phase of an...
Todd Grabowski, President of Data Centre Solutions at Johnson Controls, explains how the company has expanded the availability of its leading YORK range of YVAM air-cooled magnetic bearing chillers to Europe...
Egli Kaja, Project Manager, BCS, describes his journey from professional footballer to data centre project management, as part of BCS’s Athlete Career Transition Programme, designed to address the data...
DCS talks to Sudlows at the DCA's 2025 10x10 Event

Expert Opinions

By Duncan Roberts, Associate Director at Cognizant Research.
By Jon Dodkins, Head of Technical Solutions at Headforwards.