NEWS
Atlassian looks to revolutionize ITSM

Atlassian has extended its footprint in IT service management (ITSM) with the launch of Jira Service Management, a cloud-based tool. With an aim of bringing IT operations and development teams together to collaborate at high velocity and power digital enterprises, Atlassian has introduced Jira...

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The power of personalised, right-sized IT

Reimagining employee experience, Nexthink empowers organizations to proactively optimize business outcomes by delivering the right services, at the right cost, to every workforce role.

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NEWS
ServiceNow to acquire AI pioneer Element AI

Element AI significantly enhances ServiceNow’s commitment to building the world’s most intelligent workflow platform, making work, work better for people.

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NEWS
92% of IT decision-makers believe ITSM implementers fail customers

Research shows implementers tied to vendors sell too many licences or wrong software to customers in a market lacking transparency.

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Log intelligence for IT operations

LM Logs automatically analyses log data, surfaces anomalies and puts logs in context for faster...

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Improving operational efficiency

Pega cloud-based solutions to enable single, consolidated platform for underwriting processes.

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NEWS
Quality assurance is now a business priority to help deliver trusted enterprise digital transformation

Latest edition of the World Quality Report highlights that quality assurance has steadily evolved...

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Improving supercomputer capacity planning

Bright Computing says that DHI Group has upgraded its supercomputer, which now includes Bright...

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A&O IT Group consolidates disparate IT estate

Managed services provider selects SolarWinds MSP for remote monitoring and support.

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Micro Focus introduces CISO resource to accelerate enterprise resilience

CyberResilient.com equips cyber leaders with strategic knowledge and an intelligent assessment tool...

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Infovista works with Rakuten Mobile

Strategic radio planning delivered as microservices pave the way for future network automation...

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Digital.ai and BMC collaborate

Digital.ai has formed a strategic alliance with BMC to provide an advanced, AI-driven change...

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NEWS
What happens next?

International Data Corporation (IDC)has publishd its worldwide information technology (IT) industry...

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NEWS
Research shows surge in IT support requests will prompt service desk investment

Research conducted by YouGov on behalf of Cantium Business Solutions, a specialist provider of IT,...

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NEWS
TietoEVRY to boost K Group’s growth with new technologies and automation

TietoEVRY and Kesko have signed an agreement to support the implementation of Kesko’s strategy...

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Videos

Dan Dulac, Extreme Networks’ VP of Solutions Strategy, discusses the recently launched Extreme Platform ONE™ for Managed Service Providers (MSPs). Built on a unique AI-driven multi-tenant architecture,...
In this video, DCS talks to Schneider Electric at DCW 2025
John Paglicua, President and CEO at N-able, discusses the findings of the recently published second annual MSP Horizons Report in partnership with leading channel analyst firm, Canalys. The report reveals a...
Tony Kelly, Director of Alliances, EMEA at Fivetran, explains what Fivetran’s enhanced partner programme means – higher incentives via the four partner tiers, deeper go to market collaboration and expanded...

Expert Opinions

By Yuval Moss, Vice President of solutions for Global Strategic Partners, CyberArk.
By Zeki Turedi, Field CTO, EMEA, CrowdStrike.
AI is revolutionising work in the unified communications sector, but with its transformative potential also come challenges; William Rubio, CallTower’s CRO explores the key areas where AI is making an...