NEWS
Video chat for customer services sees 89% growth in UK

Consumers embrace video calling when interacting with organizations since COVID-19. Over one quarter of consumers would switch brands if offered the option of video chat.

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NEWS
NHS Scotland selects ServiceNow

NHS Scotland using ServiceNow’s Now Platform to expedite vaccine efforts in fight against COVID-19.

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NEWS
Renewed focus on digitisation and customer experience fuels cautious optimism

Over 90% of channel partners (CPs) agree that customers are taking a more strategic, long-term, approach to their digital investments.

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NEWS
Severn Trent adapts to future of work with Citrix

Water company leverages digital workspace solutions to keep employees connected and serving customers from anywhere.

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NEWS
Achab enters UK market

Ambitious growth plan to become the trusted partner of choice for MSPs serving SME customers.

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NEWS
IT spending to grow by over six percent

Worldwide IT spending is projected to total $3.9 trillion in 2021, an increase of 6.2% from 2020,...

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NEWS
Two thirds of international business leaders to scrap business transformation strategy

Fujitsu has just launched new research of 750 business leaders and IT decision-makers...

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NEWS
Employee wellbeing is top priority for firms preparing for long term homeworking

Employee wellbeing is the main concern for 95% of respondents to a new survey conducted by CCA on...

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NEWS
Business success depends on exceptional customer experience

Global Annual Customer Experience Trends Report 2021 shows customers continue to be more demanding,...

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NEWS
Citrix to acquire Wrike

Transaction unites leading workspace delivery platform with best-in-class SaaS work management...

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NEWS
Agility angst?

IDC research, commissioned by ServiceNow, shows a direct correlation between organisational agility...

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NEWS
CIOs need greater cross-team collaboration to drive digital transformation

93% say IT’s ability to maximize value for the business is hindered by challenges, including IT...

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NEWS
Kreston Reeves plans for and delivers future of work with Citrix

Accounting firm leverages digital workspace solutions to enable work from anywhere.

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NEWS
Higher risk of disinformation attacks

Fujitsu expects both businesses and individuals to be targeted, based on issues that impact a wide...

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NEWS
Staff in small companies need employer support less than those in larger firms

According to a recent Kaspersky survey, people who work in companies with fewer than 50 employees,...

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Videos

Steve Petryschuk, Director, Product & Market Strategy in Product Management, Auvik, discusses the findings of the company’s recent 2025 IT Report, entitled: “Why IT is long on challenges but short on...
Mike Hoy, CTO, Pulsant, outlines some of the end user uncertainties related to cloud - discussing network connectivity, data sovereignty and data migration concerns. With AI set to ask further cloud questions,...
Tony Kelly, Director of Alliances, EMEA at Fivetran, explains what Fivetran’s enhanced partner programme means – higher incentives via the four partner tiers, deeper go to market collaboration and expanded...
Ed Bissell, Sales & Marketing Director, Stellium Datacenters, discusses an Open Compute Project (OCP) Proof of Concept at its HPC hyperscale data centre near Newcastle. This follows the integration phase of an...

Expert Opinions

AI is revolutionising work in the unified communications sector, but with its transformative potential also come challenges; William Rubio, CallTower’s CRO explores the key areas where AI is making an...
By Chris Carreiro, CTO at Park Place Technologies.