Digitalisation World

DPD delivers self-service future with Sunrise Software IT Service Management

Published in Digital Business ICT Management

“Cost to Serve” metrics and self-service implementation key for new ITSM deployment.

Centiel MD outlines an exciting future for UPS innovation

John Kreyling is moving from his role as Business Development Director to become the new MD of Centiel in the UK. He shares his excitement in taking on the new role, his objectives for the future and outlines...

Evolution or revolution - time for MSPs to decide?

Jason Kemsley, Chief Revenue Officer and Co-Founder, Uptime, discusses the recent UptimeLIVE event, which delivered practical recommendations to help MSPs break through existing growth barriers, moving beyond...

POPX helps MSPs to unlock the full potential of the ServiceNow platform

Andy Venables, Chief Technology Officer & Co-Founder of POPX, discusses some of the challenges facing MSPs today, including providing a modern or digital service desk experience, managing service delivery in...

The opportunity of cyber risk management

Gartner’s leading cybersecurity analysts, Michael Kranawetter and Jie Zhang, discuss the findings of two recent research reports – the Hype Cycle for Cyber-Risk Management, 2024 and the Hype Cycle for...

Expert Opinions

People are at the heart of the digital transformation

By Louise Lahiff, Chief Operating Officer, Version 1.

Software Update: How Do You Know Your Disaster Recovery Plan Works?

By Graham Jarvis, Freelance Business and Technology Journalist, Lead Journalist – Business and Technology, Trudy Darwin Communications.

Solar plus storage is a win-win for Nigeria's booming data centre market and residents

In the next five years, Nigeria's data centre industry is set to explode, doubling its capacity from 116MW in 2024 to a forecasted 226MW in 2029 bringing high bandwidth speeds to urban areas. But with a...

Discovering the data centre industry

Ben hadn’t considered a career in the Data Centre industry until he saw the advert by BCS on the Government website which ‘sounded really interesting.’ He was the first apprentice to join the company as...

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