Complexity causes digital doubts

Growing adoption of cloud native architecture and multi-cloud services contributes to $2.5 million annual spend per organization on fixing digital performance problems.

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Lidl UK launches AI wine chatbot to UK customers

Aspect Software has announced a partnership with the UK’s fastest growing retailer, Lidl UK, to deliver a fully automated, AI-powered, Facebook Messenger chatbot, which will help UK customers easily select the best wine for their meal or moment. Lidl’s new chatbot – named Margot –...

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Trust more important than profits

Altify’s Business Performance Benchmark shows customer retention a strategic priority, external recommendations more valued than CEOs.

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NEWS
New challenges ahead for information technology industry

CompTIA projects 5% industry growth for 2018, identifies 12 trends to watch this year.

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NEWS
More than half of enterprise leaders believe their role has significantly changed due to digital transformation

Research from Ensono and the Cloud Industry Forum finds that digital transformation is not only...

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Keeping the lights on is preventing IT departments from focusing on the customer experience

Digital transformation trends mean that businesses are focusing more heavily on their customers...

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NEWS
76% of CIOs say it could become impossible to manage digital performance, as IT complexity soars

Growing adoption of cloud native architecture and multi-cloud services contributes to $2.5 million...

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Drowning in digital transformation challenges?

Findings show organisations overwhelmed by mounting technical debt and the number of software...

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Confido partners with Highlight

Confido has partnered with Highlight to deliver a new approach to Managed Services. With...

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Engineering and construction industries embrace digitalisation

Aconex has announced the Global Industry Council (GIC) – unveiled in October –...

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The Tavistock and Portman NHS Trust lays foundations for digital transformation

The Tavistock and Portman NHS Foundation Trust is overhauling its digital operations and...

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NEWS
Digital transformation hype is not reflected by reality

Major pan-European research project highlights the complexities faced by CIOs as they navigate the...

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NEWS
Self-service to outstrip data scientists

Organisations are embracing self-service analytics and business intelligence (BI) to bring...

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Chatbots can pose a serious security threat

Chatbots are quickly becoming the interface of choice for many organisations. In fact, a recent...

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NEWS
Citizens want governments to prioritise personal, relevant experiences

Adobe and WPP’s government and public sector practice have released the results of a...

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Videos

News and views from the recent DCA-organised Data Centre Transformation 2024 event.
News and views from the recent DCA-organised Data Centre Transformation 2024 event.
News and views from the recent DCA-organised Data Centre Transformation (DCT) 24 event.
Alex Sharp, Chief Projects Officer, Data Centres at Nscale, outlines the scale of the AI data centre challenge – with average rack consuming 130 kilowatts of power, and as chips become more sophisticated, so...

Expert Opinions

By Danny Lopez, CEO of Glasswall.
By Jason Beckett, Head of Technical Sales, Hitachi Vantara.
Rob Mackle, Managing Director, EMEA & APAC at Assured Data Protection, discusses the cost and complexity of starting an MSP business.