LogicMonitor, the leading cloud-based IT infrastructure monitoring and observability platform, has released a new global research report, titled The Race to IT Observability, which delves into the ways that the pandemic has impacted traditional CIO, IT operations and developer roles within organisations while also shifting executive priorities towards cloud migration, remote workforce enablement and end-to-end unified observability.
The study of 600 global IT leaders – 200 of which were in EMEA – reveals that previously siloed IT teams and technologies are converging as enterprises accelerate their modernisation efforts in reaction to COVID-19. The responsibilities of CIOs are expanding and the roles of traditional IT operations and administration teams (ITOps) are moving closer and closer to those of agile application developers and quality and security engineers (DevOps) as business priorities shift to align with the customer and their digital experience.
“One of the key benefits of the convergence between ITOps and DevOps is that such a synergy makes it increasingly feasible to achieve true unified IT observability within modern enterprises,” said Daniela Streng, vice president and general manager, EMEA. “As our research shows, observability is all about gaining full visibility into the health, performance and availability of an organisation’s IT stack. Companies who achieve unified observability will find it far easier to complete their digital transformation initiatives and succeed in today’s digital economy, which is why LogicMonitor is focused on becoming the industry’s leading IT observability platform.”
Enterprises are prioritising data security, cloud and IT automation in today’s era of remote work
Many IT leaders are changing the way they invest in various IT initiatives as digital transformation accelerates due to COVID-19 and the rise of remote work.
IT outages and brownouts remain widespread
One negative IT trend that businesses continue to experience at alarming rates – despite the severe negative business impact – is IT downtime, which includes both brownouts and outages. EMEA IT leaders identify the increase in remote work, migration to the cloud, mobile computing and the Internet of Things as the top trends contributing to widespread downtime.
As the world continues the rapid pace of digital transformation—made even more imperative by the ongoing pandemic—organisations cannot afford to experience downtime. By embracing the technologies that provide them with full observability into their IT infrastructure, organisations can mitigate the risk of downtime and quickly resolve issues when they do occur.