We are in a time when emerging technologies like Artificial Intelligence (AI) and Internet of Things (IoT), fuelled by exponential increases in processing power and connectivity, will open-up amazing new possibilities, but this research demonstrates that many aren’t moving fast enough, and going deep enough, to overcome common barriers to operating as a successful digital business. Only 25% have ingrained digital in all they do and 39% don’t know whether they’ll be able to compete over the next decade.
With only 16% of UK businesses investing in advanced AI, falling behind France (31%), Germany (26%), The Netherlands (17%) and Italy (22%), and when compared with the Global average, the UK is behind on current investments in IoT (Global 46%, UK 34%), capabilities for application acceleration (Global 39%, UK 30%), converged infrastructure (Global 39%, UK 34%), high-performance computer technologies (Global 36%, UK 29%) and VR/AR (Global 28%, UK 23%) – there is a clear indication that the UK needs to step up their investment in these technologies to keep pace.
Despite the lack of technology take-up, there is a clear understanding from businesses that in order to advance as an organisation, collaboration across the business is a must. While 87% believe that senior leaders should spearhead the digital change, 89% of UK respondents recommend securing employee buy-in on a company’s digital transformation and values, highlighting the need for a collaborative approach to the adoption of new technologies.
“The results demonstrate that UK businesses are placing less of a focus on investing in sophisticated technologies than not only our European counterparts but also many other global competitors,” said Dayne Turbitt, Senior Vice President, Enterprise, UK & Ireland, at Dell EMC. “In a time when the UK is looking to make its own path outside of the EU, there has to be a greater investment in technologies that have the potential to deliver a significant competitive advantage. Greater collaboration within businesses in delivering this change is a crucial step in this process.”
One possible explanation for the hesitance of UK businesses to adopt newer technologies is the uncertainty over the future of their industry. 66% of UK respondents said they were not sure what the next 10-15 years will look like for their industry, let alone their employees. This was the highest result in the respondents’ countries, with only Japan feeling the same.
Claire Vyvyan, Senior Vice President, Commercial, UK & Ireland at Dell EMC comments: “The rate of technology advancement is causing a shift in how people view their roles and industries, perhaps causing some uncertainty as to where to focus their investments as they assess what life will look like for the workforce of the future. They need to accelerate their planning here, looking at what skills will be required to accelerate their adoption of these emerging technologies in the next three, five, even 10 years and start retraining and attracting talent to get ahead of the demand.”
For now, the UK surpasses the Global average in only two areas; analytics, big data and data processing (Global 50%, UK 53%) and hybrid cloud (Global 49%, UK 50%).
Despite the current lack of investment from UK respondents, there is a marked increase in the number of businesses planning on investing in the mentioned technologies over the next five years, who aren’t currently. With only 29% of UK businesses currently investing in high-performance computers, 49% of respondents are planning on investing in the technology over the next five years. These results are more hopeful when compared with our European counterparts France (41%) and Italy (45%) but the UK still lacks behind Germany (59%), the Netherlands (53%), Mexico (62%) and India (56%).
“Businesses in the UK need to understand their competitors in other countries plan on adopting more sophisticated technologies to deliver greater business performance. Home to some great start-ups and innovative technologies, the UK is ideally placed to spearhead the adoption. This research shows what businesses need to undertake to achieve successful digital transformation and it is clear that collaboration throughout the business across all levels is key”, concludes Dell EMC’s Dayne Turbitt.