Tegile launches IntelliCare Lifetime Storage

New IntelliCare Lifetime Storage program marks an industry first by delivering a new storage syste.m to enterprises every three or five years

  • 8 years ago Posted in
Tegile Systems is launching Lifetime Storage, the newest component of Tegile IntelliCare™ and an industry-first support offering that delivers a new storage system to customers every three to five years. With the introduction of its newly expanded IntelliCare program, Tegile is reinventing the customer experience by ensuring that both new and existing customers realise the performance gains and expanded capabilities of new storage systems and fresh storage media while avoiding excessive capital expenditures or large raises in maintenance costs.
 
Tegile IntelliCare is a comprehensive customer care program designed to maximise the uptime and efficiency of customers’ storage arrays and save them time on storage administration. Driven by cloud-based analytics and backed by a team of storage experts, IntelliCare enables storage administrators to quickly and easily monitor the health, performance and usage of all their Tegile storage arrays, predict future requirements, and detect problems before they develop into component and system failures.
 
Tegile is now expanding the advantages of IntelliCare to create a fundamentally simpler and more affordable approach to storage array ownership. With the addition of Lifetime Storage, Tegile is the first and only storage provider to offer customers an entirely new storage system, including the controller and media, every three or five years, with a flat maintenance contract.
 
“We are on a mission to bring flash storage to the masses in a market where enterprises are plagued by growing demands on their existing infrastructure to continuously deliver more with the same resources,” said Rohit Kshetrapal, CEO of Tegile. “This new program gives enterprises access to the latest in storage innovation, without the cost of replacing an entire system or confronting surprise spikes in maintenance costs. Other storage vendor’s fall disappointingly flat in this area.”
 
The new Lifetime Storage and Expanded IntelliCare program features a technology refresh of the entire storage subsystem. This unique approach ensures that performance, capacity and economics of the system stay balanced.
 
“Tegile is firing an intriguing shot across the bows of the storage industry’s consumption model with its new Lifetime Storage offering,” said Mark Peters, practice director and senior analyst at Enterprise Strategy Group. “Other vendors use approaches that replace just a few parts, such as controllers or drives, which is really akin to putting new wheels or a new drivetrain in an old car – the vehicle can still only go at the speed of the weakest link. Instead, Tegile is meshing financial and operational elements to ensure a whole new storage system every three or five years.”
 
Tegile’s channel partners and resellers also benefit from the Lifetime Storage Program. By offering this unmatched service to receive an entirely new storage system every three or five years, resellers are able to boost both initial sales and retention. This ultimately drives better customer satisfaction and loyalty, as well as creates a stable customer base.
 
“Tegile’s Lifetime Storage program is exactly what businesses are looking for to future-proof their infrastructure,” said Dana Steffey, president and CEO at SecureData Technologies. “As a reseller and managed service provider, the program gives us an attractive support offering that appeals to enterprises’ rapidly evolving storage demands. They can use Tegile knowing that they will always receive the most advanced storage technology as it hits the market.”
Infinidat has achieved significant milestones in an aggressive expansion of its channel...
NetApp extends its collaboration to accelerate Ducati Corse’s digital transformation and deliver...
Infinidat says that Richard Bradbury has been appointed SVP, EMEA & APJ. Leveraging his extensive...
Just months after announcing the availability of its backup as a service offering (BaaS), Cohesity...
Tintri®, a DDN® subsidiary and the leading provider of auto adaptive, workload intelligent...
Veritas InfoScale native deployment in Kubernetes environments, including Red Hat OpenShift, will...
Portworx by Pure Storage delivers scalability, availability, and better security to data rich...
The combination of Storage Made Easy’s Enterprise File Fabric and Object Storage from Cloudian...