Offering a range of services including hire vehicles, vehicle repair, claims handling and personal injury management, the UK-based company have 20 years of experience in the industry and over 25 depots across the UK. The fast growing organisation needed to have flexible and top-quality IT infrastructure to accommodate for nation-wide coverage in addition to a transparent and predictable monthly costing model to enable accurate forecasting. As a previous customer of Proact, this accident assistance organisation have enjoyed benefits from Infrastructure as a Service (IaaS), comprising of primary and disaster recovery platforms with servers, storage, network, backup and connectivity, delivering a comprehensive service on a flexible monthly costing model. In addition to this, 24x7 Service Management was implemented that meant the company’s Services were monitored and managed around the clock, ensuring constant availability whilst also reducing the risk of system downtime.
Head of Group IT said that “Working with Proact has given us complete peace of mind that our information is in safe hands. Having them manage our systems around-the-clock has taken away many of the challenges associated with managing our IT, and allowed us to focus on what matters most – ensuring the success of our business”.
This multi-award winning organisation have chosen to renew their contract with Proact for their Infrastructure as a Service as they continue to experience many benefits such as reduced risk through Proact’s strict service level agreements, improved service levels with Proact’s Enterprise-class solutions and increased availability through 24x7 service management
