Arkadin owns the complete customer lifecycle, allowing it to easily sell Office 365 and help customers take advantage of cloud services by owning the entire billing process and directly managing support.
"The Cloud Solution Provider program will allow us to build stronger relationships with our customers by delivering the best cloud solutions for propelling their business," says Steve Schwartz, global vice president, UC Architecture. "We're especially excited about offering Arkadin Total Connect for Office 365 with Lync Voice as a complete end-to-end solution including a business-class phone system and PSTN enabled audio conferencing. Our fully featured Office 365 with Lync Voice service seamlessly integrates with Exchange Online (within Office 365) for unified messaging that will drive efficiencies while reducing costs associated with traditional PBX and 3rdparty conferencing services."
"To meet the growing demand for our cloud-based solutions, we're thrilled to expand the capabilities for cloud partners under the Microsoft Cloud Solution Provider Program," said Phil Sorgen, corporate vice president, Worldwide Partner Group at Microsoft Corp. " By joining the Microsoft Cloud Solution Provider Program, partners will deepen customer relationships and expand business opportunities in the cloud."
Arkadin makes it easy for organizations of any size to standardize their communication and collaboration workloads in the cloud through its highly secure and geographically dispersed global platform that is adapted to customers' specific business requirements. Arkadin Total Connect for Office 365, first launched in 2012, now has 400+ customers onboarded and as a Microsoft Cloud Solution Provider, Arkadin is enabled to migrate, manage and support the entire Microsoft productivity suite including Office 365 and Arkadin's hosted, enterprise-class Lync telephony.