Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

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Survey finds 55% of businesses expect to increase investment over the next three years.
Ymens, the leading Romanian cloud company, and NEC Corporation have announced a partnership to...
As organizations embrace digital transformation, application quality is an increasingly important...
CloudBees, Inc. says that Olery, the Amsterdam-based provider of online reputation management tools...
Neuer Web-Client bietet plattformunabhängiges, manuelles Auslagern von Daten 
High Performance-Kern ermöglicht neue moderne Speicher-Architektur für End-to-End-Inhalte...
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Modernising Oracle with converged infrastructure

Customers who adopt Dell EMC VxBlock technology experienced 99% less planned and unplanned downtime according to a study by IDC.

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