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What bots can learn from customer service agents

Technology is one of the few things in life we expect to just work. This is especially true when it comes to artificial intelligence (AI), which is a driving force behind today’s digital transformation. According to recent KPMG research, enterprises will spend an estimated £177 billion on intelligent automation technologies by 2025, with 49% of companies putting it to use in just three years. And that’s for good reason. By Ryan Lester, Director of Customer Engagement Technologies at...

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NEWS

Report focuses on insider threats

Bitglass, the Next-Gen CASB company, has just released Threatbusters, its 2019 Insider Threat Report. In partnership with a leading cybersecurity community, Bitglass surveyed IT professionals about insider threats, as well as what their organisations are doing to defend against them.

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NEWS

Safeguard your business from evolving malware attacks

Barracuda researchers have uncovered an alarming new rise in the use of document-based malware. A recent email analysis revealed that 48% of all malicious files detected in the last 12 months were some kind of document. More than 300,000 unique malicious documents were identified!

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NEWS

Aqua Security closes $62m in funding

Led by Insight Partners, the investment round will enable Aqua to expand its platform and market presence, addressing the growing need to secure microservices applications running on containers and serverless infrastructure.

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NEWS

Financial institutions fail to protect mobile apps

Research highlights a systemic failure to protect financial services apps against multiple vulnerabilities.

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NEWS

Organisations failing to meet basic level of PAM maturity

Thycotic has published its 2019 State of PAM Maturity Report. The report summarizes the aggregate data from more than 450 organizations across the globe that participated in Thycotic’s Q4 2018 PAM Maturity Model assessment survey to-date.

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More than two-thirds of SMBs claim they can protect their data, but almost half suffer data...
Announces Ron Miles as Vice President of International Sales and opens London office.
Holiday shopping season may see new attack types leveraging IoT devices, mobile platforms.
More than 8.4 million DDoS attacks targeting IT infrastructures, cloud, mobile networks, and IoT...
CISOs consider zero trust a hot security ticket, but organisations run the risk of leaving gaps in...
DXC Technology partners with 7AI to revolutionise SOCs with autonomous AI agents, promising...
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Case Study: @nifty Delivering IT Security to Their Customers with Kaspersky

NIFTY Corporation is one of the leading Telecoms and Internet Service Providers in Japan, supplying high-speed broadband connectivity to more than 1.39 million broadband users. Providing robust security for the many subscribers to its online services is very important because repeated security breaches or loss of service may result in customers suffering damage or losses - and ultimately leaving NIFTY and moving to competitors' services.

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