Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

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An average IT team spends 15% of its total time trying to sort through monitoring alerts as the gap...
Formed in 2002 and staffed by 3000 employees, the UK’s Department for Transport (DfT) oversees 24...
Practice unit to create industry solutions built on IBM Cloud and help clients migrate, manage and...
2020 is set to be a momentous decade for cloud networking, as enterprises are committed to...
Alfresco Software plans to significantly broaden cloud deployment choice with the introduction of...
Ivanti has released Ivanti® Cloud - a cloud-based platform that unifies IT operations and security...
Latest Video

Security considerations for private Cloud

Cybersecurity today can feel complex, especially if you are moving to or managing cloud security. But it doesn’t have to be. Hear from Rackspace Principal Architect, Luke Huckaba, as he explains some of the major concerns around Private Cloud and Security, and how Rackspace is helping to solve these issues both internally and for customers.

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