Ovum reveals 90% of organizations are putting their futures at risk by not adapting to customers

Preliminary research by Ovum shows that 90 percent of organizations are at risk of becoming irrelevant to their customers unless they can learn to adapt much faster and in ways that customers value. While CRM systems are prevalent, businesses are being held back by slow decision cycles, a lack of workforce engagement, operational and channel silos and a serendipitous attitude toward innovation.

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Air China, one of the world’s 10 largest airlines, has started deploying Meru wireless...
Customers able to support business processes more efficiently with flexible IT model.
5G subscriptions now expected to reach 1.9 billion in 2024, as operators ramp up deployments and...
Introduces six new Solution Expert designations and restructures Silver, Gold and Platinum level...
New facility provides expanded Managed Network, Security and Voice capabilities.
ExtraHop has announced its top predictions for enterprise IT in 2015. Based on insight from...
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Enhancing the dining experience for McDonald’s Belgium

McDonald’s Belgium partnered with Purple, Cisco Meraki and Socialspot to deliver a fast, free and secure guest WiFi network in over 80 restaurant locations across Belgium.

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