NEWS

SolarWinds unveils next-generation solutions to tackle modern IT operational resiliency challenges

New capabilities integrate observability, incident response, service management, and AIautomation capabilities designed to streamline IT and strengthen operational resilience.

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NEWS

JBS Foods expands partnership with ManageEngine

JBS Foods, a premium global food company, has expanded its partnership with ManageEngine, a division of Zoho Corp. and a leading provider of enterprise IT management solutions, to standardise the management of its global technology infrastructure.

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NEWS

ServiceNow’s latest platform release adds to thousands of AI agents

Yokohama platform release includes teams of preconfigured AI agents now available for faster deployment, improved productivity, and predictable outcomes on day one.

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NEWS

ServiceNow and SoftwareOne form strategic partnership

Strategic collaboration combines ServiceNow’s leading AI and workflow automation capabilities and SoftwareOne’s licensing consultancy to optimise and de-risk IT investments, and accelerate digital transformation.

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NEWS

DocuWare Introduces Intelligent Document Processing (DocuWare IDP)

Beacon, NY, Dec 20, 2024– DocuWare unveils its AI-powered Intelligent Document Processing (DocuWare IDP), bringing about unprecedented improvements and accuracy in how data is extracted, interpreted and classified from even the most complex documents. DocuWare IDP is also available as a standalone product and the company is excited to offer it to a wider customer base across new market segments.

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NEWS

Puppet by Perforce: Here’s why nobody’s really ready for NIS2

Despite being published in late 2022 and coming into effect in January 2023, the second Network and Information Security Directive (NIS2) is taking the European Union by surprise. Weeks after the 17 October deadline, the majority of member states haven’t transposed it into their written laws — a necessary step for organisations in those countries to know the expectations and penalties. The story of NIS2 is, in some ways, the story of all compliance regulations – and in some ways, it’s...

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PagerDuty has launched new capabilities and upgrades for the PagerDuty Operations Cloud.
Yokohama platform release includes teams of preconfigured AI agents now available for faster...
Onecom, the UK’s largest independent business telecommunications provider of fixed line, mobile,...
BT’s Digital unit is partnering with Dynatrace, making it a core component of a new service...
ServiceNow Platform and full suite of solutions to be available as a SaaS offering powered by AWS.
7/10 IT admins recognise responsibility for ensuring sustainable, environmentally friendly practice.
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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