NEWS

Telkom Indonesia and Indosat Ooredoo Hutchison form strategic partnership

Game-changing partnership will act as a catalyst to ignite Indonesia’s digital economy.

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NEWS

Tines leverages Fivetran to supercharge data operations

Irish scale-up taps Fivetran to automate data flows from 45 business applications and databases, democratising data insight.

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VIDEO

A changing Channel landscape for Parallels

Christa Quarles, Alludo CEO, discusses the challenges and opportunities facing the company as it heads into the new year. She’s optimistic that, with increased visibility, Alludo’s compelling solution will attract new customers via the channel partner network.

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NEWS

Kyndryl unveils Workflow Orchestration Services

Kyndryl has introduced Kyndryl Workflow Orchestration services, a generative AI-powered digital workplace solution designed to help organisations automate, speed, and streamline essential business processes.

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NEWS

Red Hat transforms partner experience

New partner engagement model and program framework provides simplified, transparent paths for partner collaboration to fuel business outcomes for customers.

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BLOG

Transforming Customer Experience: A Tech-Powered Evolution in Customer Support

Customers are the lifeblood of any business. But with today’s customers having more choice than ever before, this is putting pressure on organisations to deliver a strong customer strategy that sets them apart from their competitors. Any organisation that wants to live by a strong customer service philosophy needs to make a financial and cultural commitment to go the ‘extra mile’ for their customers. However, what constitutes good service varies from company to company.

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9 in 10 leaders under 35 have experienced challenges WFH, versus 2/3 of older decision makers.
First of its kind research, in partnership with Canalys, offers deep insights into some of the...
Digital Business Report shows organisations in the UK are not fully maximising connected business...
MSP software leader, in its 40th year, concludes first day of annual conference with reflections on...
The global bank brings an international perspective to the not-for-profit organisation.
61% of organizations claim to be advanced on their sustainability journeys, but in fact, less than...
Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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