NEWS

Human-centric AI drives loyalty

AI-powered personalisation, loyalty and human-like interactions redefine success for CX leaders.

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NEWS

Why one of the world's best hospitals is using AI to understand when things go wrong

‘Extreme transparency’ is helping clinical teams at Karolinska University Hospital to deliver some of the best outcomes in the world. Gunnar Sandersjöö, head of the largest trauma centre in Sweden, explains the mechanisms behind a relentless pursuit of quality.

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BLOG

Adaptability, Speed and Communication - The Ingredients for Success and Longevity in the IT sector

The IT world is moving faster than it has ever been. As a manufacturer, the only way to compete and stay ahead is to be quick and nimble. This is the view of Ann Keefe, Regional Director UK & Ireland at Kingston Technology.

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Only three in ten organisations make technology decisions in the boardroom, despite almost a third...
Now Platform unites ASDA’s operations across Technology, Customer, Finance, and Employee...
The balance of deploying secure applications vs. time to market continues to be the biggest risk to...
Half of businesses looking for space in the Metaverse to facilitate hybrid working.
Business leaders whose jobs involve customer service are looking to AI for a competitive advantage...
Although most remain “unsure how it actually works”, 40% of C-level executives are planning to...
Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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